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Write You - Invalid Excuses for Poor Business Results - The Weather
When you decide to start a small business, you find out pretty quickly that it takes more than skills and dedication in your respective area of work. Besides being good at what you want to do, you also need to known your accounting and financing issues, no matter how annoying and boring these may be. And the credit card problem for small businesses needs careful handling, just like that of a regular, personal credit card.Choosing the right type
If you've done much job searching, you may have worked with a recruiter at one time or another. Maybe your experience was terrific and you found the job of your dreams, or maybe the recruiter treated you like a commodity to be shopped to the highest bidder.On March 13 I held a joint teleconference with Joe Centrella of Resource Options Inc., one of the premier recruiting and placement firms in the Boston Area. You can hear a recording of the con
In the 1970s Kmart was the retailer to beat. No matter what happened, they seemed to turn profit. Customers were loyal and prices were hard to beat. The chain was opening more store each year than some of their competitors had in their entire chain and sales were growing at admirable rates. Things were good.
Then sales began to slump. By the middle of the 1980s Kmart was beginning to be report poor sales. The main reason they gave: the weather.
With each disappointing sales report, Kmart blamed the weather. “The bitter cold hurt business.” “The blizzard moving through the Midwest kept customers away from the stores.” “The unseasonably
At one time or another, most of us have experienced a loss of momentum in achieving the goals we set. This particularly seems to be true when we resolve to take better care of ourselves or spend more time with family and friends. Work often seems to relegate such goals to the back burner.Ironically, I have observed that when my coaching clients set clear parameters at work to enable them to achieve what they perceive to be personal goals, ther
Then sales began to slump. By the middle of the 1980s Kmart was beginning to be report poor sales. The main reason they gave: the weather.
With each disappointing sales report, Kmart blamed the weather. “The bitter cold hurt business.” “The blizzard moving through the Midwest kept customers away from the stores.” “The unseasonabl
Increasing Customer Retention with an Adequate Return PolicyProduct returns and exchanges are a necessary evil in doing business. The method in which a merchant handles returns plays a key role in the company’s customer loyalty. Good return policies equal good return customers. As with most systems in business, consumers model the 80/20 rule; 80% of sales come from 20% of the customers. With these types of numbers, every cus
Then sales began to slump. By the middle of the 1980s Kmart was beginning to be report poor sales. The main reason they gave: the weather.
With each disappointing sales report, Kmart blamed the weather. “The bitter cold hurt business.” “The blizzard moving through the Midwest kept customers away from the stores.” “The unseasonabl
Several attendees, an interesting topic and a lot of new ideas that you wanted to share. You already know the topic by heart, you are sure that a lot of your audience would appreciate and fully understand what you want to share with them. You already did your research on the topic as well, how it came about, the specifics, the pros and cons.Getting Started What you need to do now is to put together all the information that you have.
With each disappointing sales report, Kmart blamed the weather. “The bitter cold hurt business.” “The blizzard moving through the Midwest kept customers away from the stores.” “The unseasonabl
There are many ways to be number one in the market place and kill the competition, but the best way is to give great customer service and allow your customers to decide who becomes number one. Is Your Customer Service Clobbering the Competition; it should be. And if it is not then you need to find out why. You need to find out how you can improve customer service and you need to insure that you never stop trying to improve.Easier said than done?
At first, investors bought the excuses. They overlooked the fact that in each sales period Wal-Mart would report record or near-record results. Observers noted that Kmart’s merchandise mix was more weather driven than Wal-Mart’s because Kmart had more lawn and garden and apparel business than Wal-Mart’s merchandise assortment which relied on more consistently selling consumables and commodities.
As time went on, the whine became tiring. Analysts began to grow weary, with one eventually n
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