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  • Write You - How to Avoid a Disastrous Experience at the Hands of a Mentor-Coach-Consultant

    Customer Service is a Way of Life - Not a Promotional Campaign
    Defining Customer ServiceCustomer service is understanding and exceeding the needs of the customer.A customer, or client, is someone who purchases a commodity or service.Service is the work performed by one for a fee that serves or benefits others.Loyalty is being faithful and unswerving in allegiance.Value is the usefulness, importance, or general worth of something.Have you ever entered a restaurant, a bank, a department store or any other business where people were wearing name tags and where banners on the wall proclaimed the customer to be #1 - and then you waited in line for fifteen or twenty minutes to be served? Then when it was finally your turn, the person behind the counter looked at you and said, “Yeah, what do you want?” If so, then you know what it’
    o find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith,

    Oil, Lube and Filter Employee Pay
    We have been studying the labor rates of Oil, Lube and Filter Quick Lube Facilities and we are finding that the pay is lower than you might expect. We also believe this is part of the problem with recruiting and retaining key employees. The average employee at a Quick Lube is a little under $7.00, which is lower than you would expect and certainly lower than the customer is thinking you are paying. This maybe why the average employee only stays employed about 1.8 years and then leaves for greener employment.A recent survey shoed us that the pay was actually $7.75 and the average employee stayed on 2 years, this is not what we found in our survey talking to people in the business. Of course in our survey we did factor in Wal-Mart quick lubes which so many in the industry deny their existence even though they command ov
    Are you one of the many who is plumb sick and tired of working for someone whose I.Q. equals the calories in a lettuce leaf? For an organization that mouths promises about Promoting From Within, while having a dozen ads on Monster.com? Whose idea of a Good Company Person is an employee who sits for hours in fruitless company meetings, then spends the rest of their waking hours trying to get the actual work done? And who......well, you can put in your own words from here out.

    The point is, you have lots of smarts, plenty of ambition and the energy to go with it. You even have a terrific idea for a business you can do from home, with little more equipment than your recently-upgraded, spiffy, speedy computer, your newish printer, and a few accessories.

    What you don't have is the marketing expertise or the technical computer knowledge that is essential to transform your idea into the money to live on.

    You've read the hype on those websites that assure you that unless you know all about This & That & The Other essential skill, you'll never make it in the commercial Internet world like Mentor-Coach-Consultant did by expensive Trial and Error. And you read the pages that describe all his mistakes, which culminated in his triumphant success and his $450,000-a-month-no-work-residual income.

    Pages and pages of testimonials decorated with Smiling Faces assure you of the Mentor's unparalleled professionalism and honesty and that the aforementioned Smiling Faces would never have succeeded without You Know Who.

    And of course, only by getting The Person to impart his voluminous hard-won knowledge to you do you have the chance of a snail in a French restaurant to do anything but lose your shirt in the struggle to survive.

    You sign up for the Free Newsletter, the Free Consultation and anything else that gives you hope.

    Then start the phone calls. The first is from The Qualifier. That person's task is to make certain that you feel moderately stupid--too stupid to find your way by yourself, but not too stupid to do it with the help of The Mentor-Coach-Consultant.

    Also, to find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith,

    In Control - Inside Tips on Interview Success
    No, you can’t control how the interview will be conducted, nor can you control the outcome. But you can influence it greatly by the way you present your personality and your skills.Part of acing an interview, is preparation. Do your homework on the company you’re applying to. Read their stock performance if they’re listed. Surf for their web site, and be sure to read the About Us page as well as any news or press releases. Check out any trade-related publications, or annual reports. Being able to comment knowledgeably on subjects the recruiter may bring up, is a plus on your side.Dress to impress, but not to blind them with your fashion statement. If you have submitted an application in person, and have some idea of what the company staff wears, then pick a middle of the road outfit between any extremes you may
    ambition and the energy to go with it. You even have a terrific idea for a business you can do from home, with little more equipment than your recently-upgraded, spiffy, speedy computer, your newish printer, and a few accessories.

    What you don't have is the marketing expertise or the technical computer knowledge that is essential to transform your idea into the money to live on.

    You've read the hype on those websites that assure you that unless you know all about This & That & The Other essential skill, you'll never make it in the commercial Internet world like Mentor-Coach-Consultant did by expensive Trial and Error. And you read the pages that describe all his mistakes, which culminated in his triumphant success and his $450,000-a-month-no-work-residual income.

    Pages and pages of testimonials decorated with Smiling Faces assure you of the Mentor's unparalleled professionalism and honesty and that the aforementioned Smiling Faces would never have succeeded without You Know Who.

    And of course, only by getting The Person to impart his voluminous hard-won knowledge to you do you have the chance of a snail in a French restaurant to do anything but lose your shirt in the struggle to survive.

    You sign up for the Free Newsletter, the Free Consultation and anything else that gives you hope.

    Then start the phone calls. The first is from The Qualifier. That person's task is to make certain that you feel moderately stupid--too stupid to find your way by yourself, but not too stupid to do it with the help of The Mentor-Coach-Consultant.

    Also, to find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith,

    Phone Answering Skills for Support Staff
    How you answer your phone can make or break your company. In the age where the Internet has become indispensable, the good old telephone is still a favourite when it comes to customer service. People still like speaking to a person rather then sending emails and wondering when they’re going to get a response. The telephone is quicker and more enjoyable to use for a lot of clients.Being such an important business tool, the telephone, if used properly, can turn enquiries into long time business. When training new staff, make sure you spend time training them on how the calls should be answered. Here are some tips for you to consider:1. Make sure every one in your company answers the same way – mentioning their name and the name of your company in a courteous way. For example: “Good morning name of your company
    make it in the commercial Internet world like Mentor-Coach-Consultant did by expensive Trial and Error. And you read the pages that describe all his mistakes, which culminated in his triumphant success and his $450,000-a-month-no-work-residual income.

    Pages and pages of testimonials decorated with Smiling Faces assure you of the Mentor's unparalleled professionalism and honesty and that the aforementioned Smiling Faces would never have succeeded without You Know Who.

    And of course, only by getting The Person to impart his voluminous hard-won knowledge to you do you have the chance of a snail in a French restaurant to do anything but lose your shirt in the struggle to survive.

    You sign up for the Free Newsletter, the Free Consultation and anything else that gives you hope.

    Then start the phone calls. The first is from The Qualifier. That person's task is to make certain that you feel moderately stupid--too stupid to find your way by yourself, but not too stupid to do it with the help of The Mentor-Coach-Consultant.

    Also, to find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith,

    Everything You Ever Wanted To Know About Manufacturers
    The term manufacturing refers to the conversion of raw materials into finished products for sale, by means of the use of tools and a processing medium. This includes all midway processes involving the production or finishing of constituent parts. Some industries like semiconductors and steel producers adopt the term fabrication. A manufacturer is a person, an endeavor, or an entity that manufactures something and this includes everything from toothbrushes to airplanes.Often, different manufacturers come together and form an association. For instance, National Association of Manufacturers or NAM is the biggest and most prominent industrial trade association. Its job is to improve the competitiveness of manufacturers, by shaping a legislative and regulatory background beneficial to US economic growth. It also works towa
    oluminous hard-won knowledge to you do you have the chance of a snail in a French restaurant to do anything but lose your shirt in the struggle to survive.

    You sign up for the Free Newsletter, the Free Consultation and anything else that gives you hope.

    Then start the phone calls. The first is from The Qualifier. That person's task is to make certain that you feel moderately stupid--too stupid to find your way by yourself, but not too stupid to do it with the help of The Mentor-Coach-Consultant.

    Also, to find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith,

    Business Success: Luck or Hard Work?
    A very large percentage of businesses fail within a few years of opening. A lot of websites on the internet have been abandoned and can be considered failures. When people fail at things the first thing the look at is how hard they worked. If someone fails at something when they give maximum effort they may be puzzled as to why things did not go the way they would have liked. The thing that many people do not realize is that hard work does not always pay off, although it is still very important in business.Hard work along with luck and execution are the most important factors to running a successful business. You can work very hard but if you don’t execute correctly it does not matter. If you do not have plans and backup plan it also will not matter. As far as luck goes people are very lucky in many different ways. Ma
    o find out if you have the money to pay The Mentor-Coach-Consultant and henchpersons.

    Then comes the By-appointment call from the Person Himself. From here on be on your guard; This person's goood!

    As a great believer in the real value of a good mentor-coach-consultant, I want to give you some thinking material to help you avoid the disastrous experience some of us have had.

    If you have money to burn and total faith in everyone, this may not apply to you. If, however, you're short on money or faith, and the project must be completed by a particular time, listen up!

    1. Take notes and, if permissible, record every word of both the Qualifying Call and the following Sales Calls. You'll be overwhelmed by the hyperbole and the promises and assurances, and will want to go back and check on what you think you heard, as opposed to what was actually said.

    2. Before you pay money, get the specific promises and the specific steps of the project in an e-mail from Mentor-Coach-Consultant. This is imperative!

    3. After you know the specific steps, request an e-mail giving a time-line for completion of each step. Most of the work will involve things you yourself have to attend to. Be willing to make a commitment for your part.

    4. Find out if various parts of your project will be farmed out.

  • For example, if Your Mentor is to furnish you with a copywriter, find out who and how much experience he/she has and if he/she already has too many projects going.
  • Check to see if the Webmaster is experienced and has time to give your project the priority it requires.
  • E-mail those helpers and tell them your Completion Date and confirm that they're able to make that date.
  • Go to the website of the Hosting Company and figure out what questions you need to ask regarding their service.
  • 5. If there's to be coaching about marketing your site, be sure you're going to actually have a site in time to apply the coaching advice! I was promised a completed and SEO'd e-commerce site in three weeks (believable because my webmaster friend did hers in four days.). This took 6 months! By the time my site was actually operational, I’d forgotten much of the un-applied information, and some of it was now obsolete.)

    6. Get a firm, e-mailed Date of Completion from the Mentor. Don't let this slip!

    7. Just before the subject of the fee comes up take deep deep breaths, a sip of water (if you can swallow) and have your heart monitor close at hand.

    8. We'll assume you survive the announcement of an amount of money that would keep you in house payments an

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