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  • Write You - Free Agents -- Feedback is Important If You Want Success and Happy Clients

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    with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the
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    Even if we don’t always want to hear it, feedback can strengthen our businesses. In this article I discuss the value of feedback, how to get it and act on it, and when to give it.

    I learned the value of feedback while working in the restaurant business. I started as a server at a Marriott Hotel where we were asked to give our guests evaluation cards to fill out. At first I hated doing this, even though guests were thanking and praising my service along with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the

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    alue of feedback, how to get it and act on it, and when to give it.

    I learned the value of feedback while working in the restaurant business. I started as a server at a Marriott Hotel where we were asked to give our guests evaluation cards to fill out. At first I hated doing this, even though guests were thanking and praising my service along with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the

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    ing in the restaurant business. I started as a server at a Marriott Hotel where we were asked to give our guests evaluation cards to fill out. At first I hated doing this, even though guests were thanking and praising my service along with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the
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    aluation cards to fill out. At first I hated doing this, even though guests were thanking and praising my service along with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the
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    with leaving hefty tips. Then we had a contest to reward the person who turned in the most cards (which I won, by the way).

    The feedback was mostly laudatory, but I also picked up some suggestions on how to be even better. And, if a guest was unhappy about something besides my service, the hotel benefited by knowing. When I switched to a different restaurant, I learned even more about the value of feedback. We had "shoppers" who filled out a questionnaire from the moment they got out of their vehicle. It was eye-opening. You see, if no one is ever asked for feedback, most wi

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