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Write You - Do You Make These 10 Mistakes With Cost Benefit Analysis?
Complaints - Does Every Company Have Them? es. Some of these could be:Complaints are a part of doing business. No matter how superior a company is with service to their customer, there are always some customers that are just not satisfied, or situations arise with their service that cause customer dissatisfaction. Most large companies realize that complaints are a part of their business.To illustrate this point, think of a national company that you love to do business with (Wal-Mart, Sports Authority, Costco, Home Depot), and do a search on Google for complaints on this company by typing in the company name and then the word “complaints." You’ll see that even with the best companies, there are pages and pages of complaints. Sometimes it is just very difficult to please everyone. And some people you can never please.The Better Business Bureau states, “The finest businesses get complaints. When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the na - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot Advice For Success From The Most Successful People On Earth Mistake #1: Not thinking widely enough to explore all feasible options.Years ago I made it my desire to be successful in life and be able to give back to the world. I was raised on the principle that you should leave the world a better place than when you came.I have searched high and low, read books, magazines, websites, listened to podcasts, and watched videos seeking guidance in my goals to be, in the words of Borat, a “Great Success.”Although the idea of success is different to every person whether it be money, fame, or something as simple as to have a good family life. I have learned that the rules and advice to reach your idea of success are the same everywhere.Below is a list of the most common advice that I have collected from those who have made it. Note that in order to make the list, the advice, or some variation, had to of shown up more than once and from more than one person.So here it is, what one should do in order to become successful.Convince Your Brain That You Are Already Successful First, a note about benefits - if you can provide a solution that provides more benefits than the current process, then not only do you benefit (hopefully in practical and emotional ways) but also the company profits, so do the shareholders and so does the economy. If more of these positive benefit decisions were being made daily by more and more people then we would all be better off! It is human nature to want to think about the problem quickly, get to an answer (instead of a list of good answers) as soon as possible and move on. This is the MAIN mistake that needs to be addressed before launching into the rest of the mistakes. For Example: If a decision is to be made regarding the company’s business systems, close study would need to be given to ensure all feasible software providers were involved. Not only would you need to look at software providers but also hardware sources and bureau services. Also, will the future direction of the business mean that simply replacing “like with like” be suitable? Also is the ”do nothing” option viable? Mistake #2: Not using “Cradle to Grave” timeframe. As the term implies, all costs and benefits associated with the project from the time the analysis begins (“birth”) to the sale (“death”) of the asset must be included. If this process is neglected, costs such as sale of assets and/or disposal of assets, site cleanup and site re-instatement may be omitted from the calculations that could provide an erroneous result (and maybe embarrassment to you as the project champion). In addition, this provides for all “birth” costs, such as new asset purchase costs, transport costs, site preparation costs and the sale of the old asset to be included in calculations. Don’t neglect these - they can make a huge difference to the outcome. Mistake #3: Not using Net Present Value to take account of the Time Value of Money. Typically the life of the assets, or the decision being made, have an impact over more than 1 year. This is usually 3 - 5 years (computers, software, factory machinery), 20 years for some large electrical equipment and even up to 100 years for underground pipes as used in water and sewer reticulation. As you would know, and as Howard Hughes said in 1937, “A million dollars is not what it used to be”. This is because inflation, year by year, reduces the buying power of the dollar causing us to spend more each year to purchase the same item. So it is with projects whose life span is more than one year. (Let’s say, that the interest rate is 5%, you would only need to deposit about $95 today to get $100 next year. Economists would say that, at a 5% discount rate, $100 next year has a present value of $95.) For longer periods of time, and/or higher discount rates, the effect is magnified. Costs and benefits that occur in year 3 or 4 of the project would not have the same impact as if they occurred in year 1. There is a function within Excel that accounts for this so there is no real need to concern yourself with it too much here. Suffice to say that transactions further into the future have less of a dollar impact than the current transactions. This must be included in your calculations. Mistake #4: Including other than CASH transactions in the Costs and Benefits calculations. Some practitioners use accounting terminologies such as Depreciation, Accruals or Deferrals in their Cost Benefit models. This is not correct. We are only dealing with the cash costs and benefits. This keeps the model: - Easy to understand for non-accountants - Free from any artificial spreading of costs and income that are not really related to the period It is important that the cash flow of costs and benefits are shown in the years they actually occur - since moving them into other years can increase or decrease their value due to the time value of money as discussed above. (A cash transaction occurs when there is a monetary transaction - either outflow or receipt.) Mistake #5: Not considering the “Do Nothing” option. Just because an asset is ageing or in need of repair, it does NOT necessarily mean that a replacement is the best use of the available resources. It could well be that this option continues to be the most feasible option. This option should always be considered and accounted for when thinking of ALL feasible options. Mistake #6: Forgetting to include non-financial Costs and Benefits. There are many benefits and costs that can be part of the decision process, which really do not have hard quantifiable values. Some of these could be: - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot How To Save Advertising Dollars For Small Businesses sing “Cradle to Grave” timeframe.Businesses usually spend about 2 to 5% of their annual gross sales on advertisements. Some companies use the cash method yet others use the task method for determining their advertising budget. Cash method is when they use that 2 to 5% of gross sales for advertisements and task method is determined based on their past experiences.It is imperative that small businesses do not waste the small amount of money they can afford on advertisements by using ineffective marketing and advertising strategies. They have to figure out how to save money yet not compromise on the quality and reach of their advertisements. They will have to do market research, be very clear who their target market is, develop a catchy yet inoffensive way of conveying the right message to the target market, focus on the product or service they sell, and list the benefits to the customers. They have to ensure that it is done within a budget and that money is not wasted. There should also be ROI, which As the term implies, all costs and benefits associated with the project from the time the analysis begins (“birth”) to the sale (“death”) of the asset must be included. If this process is neglected, costs such as sale of assets and/or disposal of assets, site cleanup and site re-instatement may be omitted from the calculations that could provide an erroneous result (and maybe embarrassment to you as the project champion). In addition, this provides for all “birth” costs, such as new asset purchase costs, transport costs, site preparation costs and the sale of the old asset to be included in calculations. Don’t neglect these - they can make a huge difference to the outcome. Mistake #3: Not using Net Present Value to take account of the Time Value of Money. Typically the life of the assets, or the decision being made, have an impact over more than 1 year. This is usually 3 - 5 years (computers, software, factory machinery), 20 years for some large electrical equipment and even up to 100 years for underground pipes as used in water and sewer reticulation. As you would know, and as Howard Hughes said in 1937, “A million dollars is not what it used to be”. This is because inflation, year by year, reduces the buying power of the dollar causing us to spend more each year to purchase the same item. So it is with projects whose life span is more than one year. (Let’s say, that the interest rate is 5%, you would only need to deposit about $95 today to get $100 next year. Economists would say that, at a 5% discount rate, $100 next year has a present value of $95.) For longer periods of time, and/or higher discount rates, the effect is magnified. Costs and benefits that occur in year 3 or 4 of the project would not have the same impact as if they occurred in year 1. There is a function within Excel that accounts for this so there is no real need to concern yourself with it too much here. Suffice to say that transactions further into the future have less of a dollar impact than the current transactions. This must be included in your calculations. Mistake #4: Including other than CASH transactions in the Costs and Benefits calculations. Some practitioners use accounting terminologies such as Depreciation, Accruals or Deferrals in their Cost Benefit models. This is not correct. We are only dealing with the cash costs and benefits. This keeps the model: - Easy to understand for non-accountants - Free from any artificial spreading of costs and income that are not really related to the period It is important that the cash flow of costs and benefits are shown in the years they actually occur - since moving them into other years can increase or decrease their value due to the time value of money as discussed above. (A cash transaction occurs when there is a monetary transaction - either outflow or receipt.) Mistake #5: Not considering the “Do Nothing” option. Just because an asset is ageing or in need of repair, it does NOT necessarily mean that a replacement is the best use of the available resources. It could well be that this option continues to be the most feasible option. This option should always be considered and accounted for when thinking of ALL feasible options. Mistake #6: Forgetting to include non-financial Costs and Benefits. There are many benefits and costs that can be part of the decision process, which really do not have hard quantifiable values. Some of these could be: - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot How To Prepare For Your Radio Interview 37, “A million dollars is not what it used to be”. This is because inflation, year by year, reduces the buying power of the dollar causing us to spend more each year to purchase the same item. So it is with projects whose life span is more than one year.Congratulations! Your client attraction marketing strategies are working.People have started to hear about you and it's obvious that your visibilty marketing campaign has left everyone thinking that you are THE expert in your field. You've even been invited to be a guest on a radio show that will attract tons of listeners from your target market.Haven't got a clue what to do to make sure the radio interview goes off without a hitch? You might want to consider some or all of the ideas below as you prepare for your debut.1. Send a bio to the producer with all your accomplishments. The host will use parts of this as your introduction. More importantly, though, you need the host to have buy-in into why you are an expert in your field. When s/he is in your fan club and conveys that to the listeners, their ears will perk up.2. Make the job as easy as possible for the host. Prepare and send a list of 10 questions you would like them to ask you. (Let’s say, that the interest rate is 5%, you would only need to deposit about $95 today to get $100 next year. Economists would say that, at a 5% discount rate, $100 next year has a present value of $95.) For longer periods of time, and/or higher discount rates, the effect is magnified. Costs and benefits that occur in year 3 or 4 of the project would not have the same impact as if they occurred in year 1. There is a function within Excel that accounts for this so there is no real need to concern yourself with it too much here. Suffice to say that transactions further into the future have less of a dollar impact than the current transactions. This must be included in your calculations. Mistake #4: Including other than CASH transactions in the Costs and Benefits calculations. Some practitioners use accounting terminologies such as Depreciation, Accruals or Deferrals in their Cost Benefit models. This is not correct. We are only dealing with the cash costs and benefits. This keeps the model: - Easy to understand for non-accountants - Free from any artificial spreading of costs and income that are not really related to the period It is important that the cash flow of costs and benefits are shown in the years they actually occur - since moving them into other years can increase or decrease their value due to the time value of money as discussed above. (A cash transaction occurs when there is a monetary transaction - either outflow or receipt.) Mistake #5: Not considering the “Do Nothing” option. Just because an asset is ageing or in need of repair, it does NOT necessarily mean that a replacement is the best use of the available resources. It could well be that this option continues to be the most feasible option. This option should always be considered and accounted for when thinking of ALL feasible options. Mistake #6: Forgetting to include non-financial Costs and Benefits. There are many benefits and costs that can be part of the decision process, which really do not have hard quantifiable values. Some of these could be: - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot The Cubicle: Your Home Away From Home? Benefit models. This is not correct. We are only dealing with the cash costs and benefits. This keeps the model:Is your cubicle your home away from home? For many, everything that they need is there. Of course, you have your phone, your computer and your paperwork. But, you probably have all sorts of other things as well. Photos are throughout the walls. Your hot drink and your cold drinks are there. You will find that many people have their doodle pads within reach as well. But, really, the cubicle is a sad place.You can brighten them up a little. One excellent way to improve employee satisfaction is to provide them with a comfortable place to work, even if that is only a cubicle. But, make them convenient, comfortable and spacious. Sure, you don’t have a lot of room but that little extra bit is likely to help your employees to feel more in an office than a box. You can add shelving units, desks and computers to the space, but again, make sure that things are easy to use and within reach. You should allow them to have a place to put notes and pictures of those at - Easy to understand for non-accountants - Free from any artificial spreading of costs and income that are not really related to the period It is important that the cash flow of costs and benefits are shown in the years they actually occur - since moving them into other years can increase or decrease their value due to the time value of money as discussed above. (A cash transaction occurs when there is a monetary transaction - either outflow or receipt.) Mistake #5: Not considering the “Do Nothing” option. Just because an asset is ageing or in need of repair, it does NOT necessarily mean that a replacement is the best use of the available resources. It could well be that this option continues to be the most feasible option. This option should always be considered and accounted for when thinking of ALL feasible options. Mistake #6: Forgetting to include non-financial Costs and Benefits. There are many benefits and costs that can be part of the decision process, which really do not have hard quantifiable values. Some of these could be: - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot The Personality of a Home-Based Entrepreneur es. Some of these could be:Working from home isn’t for everyone. I wish that I could say that it is. After all, it’s an amazing alternative to the grind of the corporate life. But, alas, that just wouldn’t be true. The reality is that it takes a certain personality and set of traits to work from home. Before you quit your job, you should take an honest inventory of yourself and decide what your strengths and weaknesses are.You will have to be flexible. If you’re going to work from home, you likely have a spouse and children. They are going to have emergencies. They are going to need to talk. They are going to want to eat or get a drink. They will expect you to stop what you’re doing. While you shouldn’t stop for every disturbance, you should be able to set aside your work when necessary to attend to other matters.You also have to have self-discipline, however. It would be wonderful to drop everything and spend time with your spouse when he or she gets home, but if you’re not done worki - The cost of a human life (e.g. saved by installing traffic lights a school crossing) - Damming of a river and the loss of habitat of many flora and fauna species - Extra noise created as a result of road relocation - Increasing obesity of school children and poor health outcomes Another example of non-financial costs and benefits could be political affiliations/expediency that could sway a decision even though the Cost Benefit model shows this to be a less beneficial option than other options. Mistake #7: Thinking that Cost Benefit Analysis is THE solution to the problem. Cost Benefit Analysis and NPV are tools or techniques that assist in the decision or judgement. These processes are not an end in themselves. They are part of a suite of tools that /engineers/accountants/managers/business owners can call upon to assist in the making the final decision. Mistake #8: Adding in Sunk Costs on the projects prior to the Cost Benefit Analysis being undertaken. Costs that have been expended are NOT to be included since these have been made outside the view of your analysis. You cannot go back in time to add in past costs, only deal in the current and the future, as best you can. Mistake #9: Not delivering on savings promised in the Cost Benefit Analysis proposal. I have seen many Cost Benefit Analyses where the purchase of new computers or machinery has relied on (at least to some extent) the savings in labour. This is all well and good. The project champion has ensured that ALL the labour costs were included (eg annual leave, superannuation, health care costs, public holidays and other loadings) but once the project had received the go-ahead he/she has omitted to make the labour savings by making the labour redundant or finding these employees gainful employment in other parts of the organization. Another example is when machine hours have projected savings shown in the Cost Benefit Analysis model but due to internal politics the changes to operating procedures were not implemented once the project was implemented. You will notice when building a Cost Benefit model that the Costs are reasonably easy to calculate since most of them have quoted prices or contracts etc. on which to rely. It is the Benefits that will cause most discussion and these need to be tied down tightly prior to the go-ahead being given. It is really important to be certain of all your assumptions so that you can confidently argue the merits (and drawbacks) of the project. Mistake #10: Not performing a Project Completion Review during the life of the project once it is implemented. Unless this step is taken any lessons to be learned either by you or the organization are lost. Yes, it may cause some embarrassment if not all the benefits were not realised and some costs came in at more than planned. But that is not as important as repeating these “sins” again and again on subsequent projects. Make this part of the corporate culture and you will notice an improvement over time to your benefit and the benefit of the company and the economy.
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