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Write You - The Office Administrator
Tactics'Tactics' is a term used in the military to describe a set of instructions or maneuvers used to engage in battle. I liken getting ahead in your career to that of a military commander laying out his plan to prepare his troops for battle. If you are to be successful in your career, you have to spend a lot of time mapping out a plan of attack to keep you on the right track. This may include choosing the right coursework to build knowledge in your area
There is nothing in this world more annoying than being place on hold for an extended period of time. Not only is the music mostly horrible, but many companies use it to try and fool you into thinking you're really not holding for very long. Wrong! Most telephones today have the ability to track the time of the call. Really, now, don't you think being placed on hold for five minutes while listening to the Muzak version of "Copa Cabana" is a bit much?When a live person finally answers your call, they may know ver
Recently I heard of a new accountant rummaging around in his new role to discover a shoe box of pre Euro European currency notes totaling ?300 in
We all are looking for ways to market our businesses cost effectively. I have come up with 8 ways to do just that all low cost to free. In fact most of these methods can be done from the comfort of your own home.That's right you don't even have to leave home. What could be better, your clients are coming to you and you don't even realize it. Okay lets get started, each of these methods I'm sure you have either heard about or are already doing most if not all. They are not new, nor are they some sort of secret.
Recently I heard of a new accountant rummaging around in his new role to discover a shoe box of pre Euro European currency notes totaling ?300 in
The key to meeting and exceeding the needs of your customers & clients is realising that each one is on their own journey with your business. From the moment a person becomes aware of your business and becomes a prospect to the time they finish doing business with you - this is their journey. Some people call it a customer lifecycle - the key stages each of your prospects & customers go through.This applies whether you sell a product or a service. Creating a customer-centric business is about ensuring that at each s
Recently I heard of a new accountant rummaging around in his new role to discover a shoe box of pre Euro European currency notes totaling ?300 in
IntroductionWhen viewed from a high level, the cost of poor quality data can affect a company’s bottom-line in two ways. First, there’s the cost of scrap and rework, and second, missed opportunities.An example of scrap and rework costs might be when an agent errs in recording a customer’s address details, and consequently a marketing premium is sent to the wrong address. Later, the customer calls to complain.The complaint needs to be handled (extra call center time), the addre
Recently I heard of a new accountant rummaging around in his new role to discover a shoe box of pre Euro European currency notes totaling ?300 in
To perform well in life, you must have very clear goalsThe good book says that a person who is not focused is like a ship without a rudder or a sail boat that drifts wherever the wind takes it.Having clear goals is very essential when you plan to start your own business.Setting goals is more than just wishful thinking. If you think you can succeed just by hoping or by doing 'stuff' until things turn out right, then you are dead wrong. A goal setter is different from a wishful thinker. You get places wh
Some of the usual problems have to do with lost papers, lost vat returns, Inland Revenue dates missed and general
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