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Write You - Great Managers Attract (and Keep) Great Talent
Business communication needs to be thorough and complete. If you are the owner of a business, you need to find ways to fill your needs of reaching your employees anywhere and everywhere and to do so quickly. If you are client based personnel, you too need to have the ability to reach those you need to whenever the demand is there. Because the world is so large and offers so many wonderful things, business communication needs to be immediate and effecti
With this rapid pace of technology and increasing access to information, the world is a land of opportunities for those who have the knowledge. An individual in the 21st century has the opportunities to influence millions of people across the globe. Unfortunately, many do not know how to do it. Publishing a book is a great start.When I wrote my first book, it took me two months to write and less than a year to get published (it normally takes 18 mo
I ask participants in management workshops to isolate the characteristics of individuals with whom they have worked who they deem to have been exceptional managers. Their answers seldom focus on the educational background or technical capabilities of those people. Instead they emphasize that exceptional managers are passionate, have vision, are caring, treat people supportively, make work fun, challenge people to be their best, provide lots of feedback, listen intently and encourage teamwork. Traditionally, these skills have been labelled, somewhat pejoratively, as the “soft skills”. The insinuation is that they are “touchy feely”, too mushy for the real world of work and, in some instances, even inappropriate in a “professional” environment. My experience contradicts this and supports the thoughts of Roger Enrico, former CEO and Chair of PepsiCo, who says that “the soft stuff is always harder than the hard stu
Every year Congressmen and Senators make promises to the people that put them in office. Hundreds of of those promises are made to minority groups in specific areas but most are made at a National level.Here are just a few of the Minority Grant Programs that should give you instant access to all this funding & more!Arab American Institute Scholarships for American Students of Arab Descent, Arab Students Studying in the U.s., and Other Schola
I ask participants in management workshops to isolate the characteristics of individuals with whom they have worked who they deem to have been exceptional managers. Their answers seldom focus on the educational background or technical capabilities of those people. Instead they emphasize that exceptional managers are passionate, have vision, are caring, treat people supportively, make work fun, challenge people to be their best, provide lots of feedback, listen intently and encourage teamwork. Traditionally, these skills have been labelled, somewhat pejoratively, as the “soft skills”. The insinuation is that they are “touchy feely”, too mushy for the real world of work and, in some instances, even inappropriate in a “professional” environment. My experience contradicts this and supports the thoughts of Roger Enrico, former CEO and Chair of PepsiCo, who says that “the soft stuff is always harder than the hard st
Years ago the phrase was coined, "The customer is always right." But this is not always a true statement, and keeping extremely demanding or troublesome customers may be biting into your profits. When you first started your cleaning business you were no doubt eager to get any paying customer you could get to sign on. But do you have customers whose phone calls you don't want to answer? Or are there cleaning clients on your list that are low profit, yet de
Business is a single word or a subject, when analyzed gives a bundle of meanings and explanations. We define business in various ways on diverse circumstances.Generally, business is a profession of producing goods and services for a profit. When we say production, this involves the human labor primarily and machinery as a labor saving device and raw materials for conversion into consumable products. Products are too many:nate, have vision, are caring, treat people supportively, make work fun, challenge people to be their best, provide lots of feedback, listen intently and encourage teamwork. Traditionally, these skills have been labelled, somewhat pejoratively, as the “soft skills”. The insinuation is that they are “touchy feely”, too mushy for the real world of work and, in some instances, even inappropriate in a “professional” environment. My experience contradicts this and supports the thoughts of Roger Enrico, former CEO and Chair of PepsiCo, who says that “the soft stuff is always harder than the hard st
Outsourcing your email operation makes sense.You may be running a business that requires processing many emails, whether it is, Sales emails to and from customers, Query emails to and from customers, other emails required to run the business, processing emails forms a core part of any established business.As volumes increase, it is important to make sure that emails are processed in a timely, professional and cost effective manner. Losing c
Successful organizations must invest in developing the skills that are critical for the managers of their people to function effectively. What are they? For many years we have taught managers that they need to provide clear direction, to communicate better, to vary their management style to fit individuals’ level of development and to attempt to engage people in the pursuit of the organization’s raison d’?tre. These skills have certainly helped managers to become more productive. But there is more…
In the mid to late 1990s the topic of emotional intelligence gained prominence in management literature. Research at Harvard suggested that emotional intelligence was at least four times as critical as a predictor of success as either IQ or technical skills. Another study at the Centre for Creative Leadership indicated that for successful managers, emotional intelligence is nearly five times as important as their IQ or technical skills.
Emotional intelligence is the ability to effectively perceive, manage and use one’s emotions and to effectively manage emotional connections with other people. While there are eleven components of emotional intelligence, I will on
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