Egos and the Workplace - a Question of ShortsightednessHow many times have you seen a promotion elevate a person’s sense of themselves far beyond what seems warranted? Or are you familiar with the individual who constantly finds fault with the efforts of others as an obvious device to showcase their own greatness? But greatness is not measured in being a big fish in a small pond. Greatness is being a big fish in a big pond, that pond being the entire world . Greatness is rare. It’s unlikely you’ll find it in your organization.The next time you leave the office, open your eyes. What you’ll see everywhere are products of great minds that have created the world we know. No one in your Accounting, HR or even Research and Development Departments are capable of such watershed events or inventions. Automobiles, airplanes, buildings, harnessed electricity, how do we view all this with swelled ego. Of course, you don’t even need to leave the office. Sit at your desk, connected to the internet, and try to convince yourself you’re great.Why bother pointing this out? Aren’t we taught from the time we’re little that we’re special? I only do so because I’ve seen too often how a misguided sense of greatness can make one hypercritical of others. How it bestows on a person the right to judge others. How it can create a distaste for imperfection?If you need further proof of your own limitations, look beyond the i
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is t
Find Hidden Money for Your Business Through Revenue RecoveryIf you're searching for ways to increase your bottom line, starting a new venture or going after a new business opportunity might not be the answer. Your small business could have hidden money through overcharges that you're not aware of - and revenue recovery may be the answer.
Did you know that businesses lose approximately $250 billion per year through inefficient billing systems and practices? More than 80% of all businesses are overcharged annually without their knowledge! Your home business or small business could very well be within this percentage.
Don't become a victim of poor business management. Good business economics comes from smart management. Knowing about overcharges and how to prevent them will greatly improve your business finance management today and for the future.
What are Overcharges?
Overcharges are additional charges that you may have paid unawares on certain types of bills. These "additional" charges are often accounting or typing mistakes, hidden fees that you were not informed about, or even fees tacked onto bills by a dishonest company. There are many types of overcharges. Here are just a few that are common with businesses.
Workers Comp Overcharges
If you have workers compensation issues at your workplace, then you may also have mistakes that are costing you money each year. These
Everyone has the opportunity to act in a management capacity in some aspect or event in life. You may be in the role of a manager or supervisor at work. You might manage the activities in your household, in your community, or temporarily manage activities at an event. What is your management style? What would it be if you could choose? What if the people reporting to you could choose for you?
The following are some common management styles. See if you can find characteristics of yourself, or your management, in one or more of the following categories.
1. Delegation
Delegation is often considered a necessary trait of management. It is the ability to assign responsibilities and tasks to a direct report. This implies that the individual on the receiving end of the delegation has the capability and the authority to complete the assigned task effectively. Delegation is a means to share the burden, get more done, and can be an educational process. This is effective provided the recipient of the delegation is supported and receives recognition for accomplishing the assigned goal.
If the recipient of the delegation does not receive the corresponding recognition, then it is not delegation, it is obligation.
2. Obligation
Management by obligation is the theory that assuming higher levels of authority is equivalent to obtaining greater proximity to status as deity. By separating authority from responsibility, the manager is able to easily gather personal accolades for achievement and can just as easily assign blame to others for failure. A trait of management by obligation is a lack of communication between management and direct reports. An unfortunate side effect of treating direct reports as if they are obligated to produce and have no other alternatives is that the people begin to believe it. As a result, performance steadily declines to mediocrity, “just doing what needs to be done, enough to get by’”.
3. Procrastination
As this style implies, it is to put off work and decisions indefinitely. As a management style this allows unresolved issues time to get worse. This style allows competitors time to catch-up, surpass or get a bigger advantage. Taking too long to make a decision can cause disarray, as people begin to make independent and unguided decisions for individual activities. We will get back to procrastination later.
4. Constipation
Just as dangerous as procrastination, a constipated management style is best described as what happens when stuff get backed up. Sometimes there are decisions and clear directives that are issued at an executive level, a clear course for the organization and essential goals for success. When constipation occurs, these directives, goals and instructions never make it through management. Sometimes there is a hidden layer of management that acts like a Bermuda Triangle of information, the communication goes in but never comes out. Like procrastination, people are left to make independent decisions that may or may not be aligned with the overall objectives of the group. The only relief for constipation is communication. Otherwise you are doomed to perspiration.
5. Perspiration
This style is the mad rush to accomplish everything individually. This is only associated with a management style because even people in management positions sometimes fall prey to this habit. It is the unfortunate belief that the only way to get something done right is to do it yourself. While this may be true in isolated cases, it should not be the standard practice. It is essential to the health and growth of any organization to teach and share skills, knowledge and information. Anyone that takes isolated responsibility for conducting tasks is limited the throughput of the organization to their individual capacity. The way to break out of this habit is to delegate, share, teach and educate.
6. Desperation
Quite often this style of management is either the result of poor planning, improper forecast, or lack of intestinal fortitude. Desperation is most frequently exhibited in management related to sales, and may result in a panicked pricing response to market conditions or inappropriate berating of sales associates. In some organizations desperation is continually perpetuated, even during profitable and successful periods, for the purpose of motivating employees. Like a great march across the desert, the most dedicated personnel will endeavor to persevere through hardship. However, the danger of perpetual desperation is that the most talented individuals will eventually pack up their knowledge and experience to take it to a more promising environment. If desperation and obligation proliferate in an organization, it is not loyalty but rather lack of ambition or marketable talent that remains. These are not qualities that can sustain an organization.
7. What in ‘tarnation?
This is the management style that results when the human capital is diluted of experienced and knowledgeable employees. This may occur after a large restructuring, known to the unemployed as a “lay off”, or through attrition resulting from desperation. If management is accustomed to having activities carried out, but is disconnected from the people who actually do the work, then the infrastructure can be subject to collapse when key personnel are removed. While this does not mean that the business will fail, it does mean that certain aspects of the business may stagnate. The repercussions may take months or years to redesign and rebuild. Sometimes the new design and new processes are better, sometimes not. It is a gamble, and the only way to improve your odds is to remove the mystery by getting close to the action and the people who make the magic happen. Cross-train, communicate and understand your business.
8. Education
One of the most powerful and progressive styles of management is based on the recognition that we never stop learning. Supporting education can come in many styles and methods. Some managers use formal training seminars. Some managers effectively use cross-training or encourage documentation and Intranets to perpetuate internal knowledge. For some trades, education can be enhanced with school or activities with associations. A basic and effective method of combining education and communication is by direct training and cooperative support between the manager and the individual. This can be accomplished by conducting projects or tasks together, discussing the goals and defining conclusions through the process.
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is ti
Setting Up Your Filing SystemYour filing system is very important. To be able to locate items quickly is of paramount importance. The following system will work for any kind of business. However, please note that many of the files discussed are specific to lease purchasing.
You should have a general drawer, which contains banking information, supply information, general forms, business license, answering machine message, expense envelope. Anything of a general nature.
Your Real Estate files should have a general section for correspondence(sent and received), faxes sent, e-mails sent, consultation correspondence, forms letters, signs(for rent), general advertising, prospects, consultation prospects.
You should have a file drawer that contains all your contracts and forms.
You should have a file drawer for marketing materials. Flyers, brochures, letterhead, cards, newsletter.
You should have a file drawer for clients. A file for each client. For Lease Purchase a separate file for sellers, this should also contain tenant/buyers and be separated into open and closed. Open contains property you are currently working on. Closed are those properties you have found tenant/buyers for and have completed the deal.
If you take credit cards, a file drawer for monthly transactions.
You should also have a file drawer for any products you sell.
The files
ween management and direct reports. An unfortunate side effect of treating direct reports as if they are obligated to produce and have no other alternatives is that the people begin to believe it. As a result, performance steadily declines to mediocrity, “just doing what needs to be done, enough to get by’”.
3. Procrastination
As this style implies, it is to put off work and decisions indefinitely. As a management style this allows unresolved issues time to get worse. This style allows competitors time to catch-up, surpass or get a bigger advantage. Taking too long to make a decision can cause disarray, as people begin to make independent and unguided decisions for individual activities. We will get back to procrastination later.
4. Constipation
Just as dangerous as procrastination, a constipated management style is best described as what happens when stuff get backed up. Sometimes there are decisions and clear directives that are issued at an executive level, a clear course for the organization and essential goals for success. When constipation occurs, these directives, goals and instructions never make it through management. Sometimes there is a hidden layer of management that acts like a Bermuda Triangle of information, the communication goes in but never comes out. Like procrastination, people are left to make independent decisions that may or may not be aligned with the overall objectives of the group. The only relief for constipation is communication. Otherwise you are doomed to perspiration.
5. Perspiration
This style is the mad rush to accomplish everything individually. This is only associated with a management style because even people in management positions sometimes fall prey to this habit. It is the unfortunate belief that the only way to get something done right is to do it yourself. While this may be true in isolated cases, it should not be the standard practice. It is essential to the health and growth of any organization to teach and share skills, knowledge and information. Anyone that takes isolated responsibility for conducting tasks is limited the throughput of the organization to their individual capacity. The way to break out of this habit is to delegate, share, teach and educate.
6. Desperation
Quite often this style of management is either the result of poor planning, improper forecast, or lack of intestinal fortitude. Desperation is most frequently exhibited in management related to sales, and may result in a panicked pricing response to market conditions or inappropriate berating of sales associates. In some organizations desperation is continually perpetuated, even during profitable and successful periods, for the purpose of motivating employees. Like a great march across the desert, the most dedicated personnel will endeavor to persevere through hardship. However, the danger of perpetual desperation is that the most talented individuals will eventually pack up their knowledge and experience to take it to a more promising environment. If desperation and obligation proliferate in an organization, it is not loyalty but rather lack of ambition or marketable talent that remains. These are not qualities that can sustain an organization.
7. What in ‘tarnation?
This is the management style that results when the human capital is diluted of experienced and knowledgeable employees. This may occur after a large restructuring, known to the unemployed as a “lay off”, or through attrition resulting from desperation. If management is accustomed to having activities carried out, but is disconnected from the people who actually do the work, then the infrastructure can be subject to collapse when key personnel are removed. While this does not mean that the business will fail, it does mean that certain aspects of the business may stagnate. The repercussions may take months or years to redesign and rebuild. Sometimes the new design and new processes are better, sometimes not. It is a gamble, and the only way to improve your odds is to remove the mystery by getting close to the action and the people who make the magic happen. Cross-train, communicate and understand your business.
8. Education
One of the most powerful and progressive styles of management is based on the recognition that we never stop learning. Supporting education can come in many styles and methods. Some managers use formal training seminars. Some managers effectively use cross-training or encourage documentation and Intranets to perpetuate internal knowledge. For some trades, education can be enhanced with school or activities with associations. A basic and effective method of combining education and communication is by direct training and cooperative support between the manager and the individual. This can be accomplished by conducting projects or tasks together, discussing the goals and defining conclusions through the process.
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is t
Working With The DisabledSince Congress passed the Americans with Disabilities Act in 1990, people who previously had limited or no access to public places now move about with a degree of ease in the workplace. While these people have their challenges with sight, hearing or movement, those who work with them are often confused about how to interact them with sensitivity and understanding.Here are some of the issues to keep in mind.When it is necessary to mention the disability, language should emphasize the person first, the disability second. Rather than referring to someone as an epileptic, say "person with epilepsy" or "John, who has epilepsy...."Avoid words that have a negative tone. People who use wheelchairs are not "bound" or "confined" to their chairs. A person may have spastic muscles but should not be described as spastic.Preferred language is simple. Instead of saying that a person is "crippled with arthritis," "suffering from MS," "afflicted with ALS," say, "John has epilepsy" or "Mary has MS."Use the following terms:"Congenital disability" rather than "birth defect.""Non-disabled" rather than "normal," "healthy" or "able-bodied.""Condition" rather than "disease" or "defect.""Visually impaired" rather than "blind" unless a person is totally sightless."Deaf" or "hard of hearing" rather than "hearing impaired.""L
sociated with a management style because even people in management positions sometimes fall prey to this habit. It is the unfortunate belief that the only way to get something done right is to do it yourself. While this may be true in isolated cases, it should not be the standard practice. It is essential to the health and growth of any organization to teach and share skills, knowledge and information. Anyone that takes isolated responsibility for conducting tasks is limited the throughput of the organization to their individual capacity. The way to break out of this habit is to delegate, share, teach and educate.
6. Desperation
Quite often this style of management is either the result of poor planning, improper forecast, or lack of intestinal fortitude. Desperation is most frequently exhibited in management related to sales, and may result in a panicked pricing response to market conditions or inappropriate berating of sales associates. In some organizations desperation is continually perpetuated, even during profitable and successful periods, for the purpose of motivating employees. Like a great march across the desert, the most dedicated personnel will endeavor to persevere through hardship. However, the danger of perpetual desperation is that the most talented individuals will eventually pack up their knowledge and experience to take it to a more promising environment. If desperation and obligation proliferate in an organization, it is not loyalty but rather lack of ambition or marketable talent that remains. These are not qualities that can sustain an organization.
7. What in ‘tarnation?
This is the management style that results when the human capital is diluted of experienced and knowledgeable employees. This may occur after a large restructuring, known to the unemployed as a “lay off”, or through attrition resulting from desperation. If management is accustomed to having activities carried out, but is disconnected from the people who actually do the work, then the infrastructure can be subject to collapse when key personnel are removed. While this does not mean that the business will fail, it does mean that certain aspects of the business may stagnate. The repercussions may take months or years to redesign and rebuild. Sometimes the new design and new processes are better, sometimes not. It is a gamble, and the only way to improve your odds is to remove the mystery by getting close to the action and the people who make the magic happen. Cross-train, communicate and understand your business.
8. Education
One of the most powerful and progressive styles of management is based on the recognition that we never stop learning. Supporting education can come in many styles and methods. Some managers use formal training seminars. Some managers effectively use cross-training or encourage documentation and Intranets to perpetuate internal knowledge. For some trades, education can be enhanced with school or activities with associations. A basic and effective method of combining education and communication is by direct training and cooperative support between the manager and the individual. This can be accomplished by conducting projects or tasks together, discussing the goals and defining conclusions through the process.
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is t
Career Advice - You've Been Passed Over, Now What?You sincerely believe you are the best qualified among the candidates for the promotion to manager of your department. You believe you deserve it. Your friends agree.But, wham! The rug has been pulled out from under you. The position you would have given an eyetooth for goes to someone else. Your ego is trampled. You are mad and disappointed. You want to march in, tell the boss where to go and leave the place.But hold on. Apply a little common sense before you go off the deep end. You've still got your job and this is a good time to consider where you want to go with your career.
Force your chin up. Congratulate the winner right away. This will be painful, but it actually will help you regain your balance. Moreover, it will strengthen your position as a team player.This is a dangerous time for you. Simmer awhile before you act. Brood and grieve a little in private if it makes you feel better. Reject bitterness; it's poison. Look beyond your ego. Sure, your feelings have been bruised. No need to be ashamed of that.But really has all of this been damaging to your long-term career goals?Time To Be ObjectiveYour greatest need at this is to understand the "why" behind the situation.Start with a discussion with your boss. Remember, you are there to gain information, not to argue your case. Don’t beat around the bush. Admit
management style that results when the human capital is diluted of experienced and knowledgeable employees. This may occur after a large restructuring, known to the unemployed as a “lay off”, or through attrition resulting from desperation. If management is accustomed to having activities carried out, but is disconnected from the people who actually do the work, then the infrastructure can be subject to collapse when key personnel are removed. While this does not mean that the business will fail, it does mean that certain aspects of the business may stagnate. The repercussions may take months or years to redesign and rebuild. Sometimes the new design and new processes are better, sometimes not. It is a gamble, and the only way to improve your odds is to remove the mystery by getting close to the action and the people who make the magic happen. Cross-train, communicate and understand your business.
8. Education
One of the most powerful and progressive styles of management is based on the recognition that we never stop learning. Supporting education can come in many styles and methods. Some managers use formal training seminars. Some managers effectively use cross-training or encourage documentation and Intranets to perpetuate internal knowledge. For some trades, education can be enhanced with school or activities with associations. A basic and effective method of combining education and communication is by direct training and cooperative support between the manager and the individual. This can be accomplished by conducting projects or tasks together, discussing the goals and defining conclusions through the process.
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is t
Rating The Boss: If Donald Rumsfeld Were CEODonald Rumsfeld defended George Bush policies, conceded no errors, and said the nation needs patience. And from day one, he alienated top military brass and powerful congressional figures with his brusque manner and confusing decision-making process.If he were a corporate CEO, president or top executive, would he have lasted as long?Not likely you say? Don’t count on it.A recent survey by independent polling and research firm, Rasmussen Reports LLC, found that most managers think pretty highly of their management skills. “They give themselves rave reviews, but their workers beg to differ.”Fully 92 percent of those managers surveyed said they are an excellent or a good boss.But ask their direct reports and you get a different story. Only 67 percent of employees surveyed gave their managers a favorable rating, and 10 percent said their bosses do their jobs poorly.Since only a quarter of individuals are given the opportunity to formally review their manager’s performance (and 73 percent of that group say they believe their feedback is taken seriously), it may not be surprising that bosses may be clueless about what employees (and others) really think of their management skills.For Execs, Full-Circle Job Reviews On The Increase.Think 360 reviews, and gamers think Microsoft’s Xbox 360—the popular video
9. Communication
An essential requirement for effective management, communication is a two way street. It includes passing along communications from executive objectives, share holders, or company directives. It is the dissemination of the strategic goals for the group, and explanations of assignments for delegation. Productive communication is also based on active listening techniques, recognizing the importance of the feedback and insight from the employees and customers. A successful manager knows that wisdom and understanding are gained by listening, not by speaking. Share direction, strategy, goals and experience, but listen for feedback, insight, effectiveness and status.
10. Liberation
If the environment and situation support this style, give people the freedom to manage their own performance and activities. Nobody is closer to the job at hand than the one who is doing it. Trust that the individual is the master of the task. Give support if it is called for, but otherwise allow the person the flexibility to experiment with improvements and processes. In this style, the manager is like the conductor of an orchestra. Each person contributes to the performance, the leader keeps entire group aligned in timing and melody. There are periods for each person or instrument to be highlighted, and periods for each to support and compliment the others. When conducted properly, the result is a magnificent symphony performance.
11. Motivation
Do you know what is most important to each person under your care and guidance? If the answer is ‘yes’, then you are a motivator. If you hesitate, then it is time to sit down with each person for an open and honest conversation. We all work for our own reasons. Some people desire promotion, some expect to be rewarded with pay, and others are happy with the current situation. Some people are working for their next job, others are just happy to live near work, and a few thrive on personal recognition. There is no right or wrong reason for motivation. The desire to satisfy other people is no nobler than the desire for a bigger paycheck. What does matter is that you know what is important to each individual and have a plan to help them achieve personal goals. Please also keep in mind that personal goals change, so it is necessary to keep this open dialogue.
12. Inspiration
Thomas Edison said that invention is 1% inspiration and 99% perspiration. Keep in mind that he was talking about inventions, and management is about people. Inspiration in management is not the spark of a new idea, but rather it is the ability to inspire others. In a leadership capacity you must inspire not only the people who report to you, but it is also necessary to inspire the people to whom you report. Inspiration begins with learning to develop and exhibiting your characteristics that inspire others. Examples of character traits that inspire are consistency, reliability, honesty, integrity, strength and compassion. Regardless of your lasting or temporary leadership role, you have the ability to inspire others with your own activity. How you use this opportunity is up to you.
13. Direction
This trait is the ability to properly define goals. Goals and objective set the direction, communication makes is clear, and proper motivation will get everyone there together. It is important to note that goals are something to be obtained, not avoided. That very statement may seem self-evident, but it is often misunderstood. For example, achieving a milestone, a metric, a quota, a number or a destination are goals to be obtained. Hannibal, the great general of Carthage, marched men and elephants thousands of miles over the French Alps in winter on his quest from Spain to Rome. Rome was the goal for Hannibal, and his army was focused on obtaining victory. On the other hand, avoiding defeat or deficit is not an objective. Avoiding failure is a stalling tactic that may ultimately fail. You must aggressively seek to succeed, and the threat of failure will be a concern for your competitors. What are your clearly defined and measured objectives, and what is your path to achieve them?
We are all on a voyage of self-discovery and learning. By reviewing these methods of management, hopefully you have discovered some perspective about your method or your situation. If there is opportunity to improve, you are the better person for initiating it. If you are already maximizing your personal performance, then your organization is that much the better for it.
Trish Karter is president and CEO of Boston, MA-based Dancing Deer Baking Company and a 2005 Winning Workplaces/FORTUNE Small Business Best Boss. In this interview she discusses how the company’s Sweet Home Product line serves a specific philanthropic need and reinforces the organization’s underlying values.
Landing a new client is like courting a potential spouse. The first date is usually a make or break situation and if the door is still open, the work has just begun. Like dating, you’d better give yo...
When you buy a franchise opportunity, you are buying much more than a just a business. A business which stands a higher chance of success compared to people who choose to start a business on their own. You are also buying into a business which has strict control and regulations as to what you can and can not do.