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Write You - It's Your Move: The First Step to Accountability
Studies have shown that successful entrepreneurs possess these characteristics:1. Self-confidenceThis is that magical power of having confidence in oneself and in one's powers and abilities.2. Achievement OrientedResults are gained by focused and sustained effort. They concentrate on achieving a specific goal, not just accomplishing a string of unrelated tasks.3. Risk TakerThey realize
While this
When you have a courier delivery messenger service, you have to work hard at building a good reputation that you can make your business grow and be successful. Having a good range of clients and references will make your job easier and better for you in the future. You can expect to make your courier delivery messenger service grow when you have happy and satisfied customers for you to pass the word about your company.
These comments come from every level, and they are referring to people both above them organizationally, as well as those that may work for them. In other words the concern is widespread and includes everyone.
People are concerned because a lack of accountability is frustrating, but they also know that tremendous productivity and efficiencies can be gained when more people are accountable for completing their tasks, commitments and expectations.
Accountability is an important thing.
Unfortunately, inherent in most all of the comments above and in the many conversations I’ve had is that people think the accountability gap is about someone else. “They” aren’t accountable. “They” need to improve. The focus is on fixing the behavior of others.
While this m
“When the student is ready, the teacher will reveal themselves.” - Unknown, as told by Jim Stovall, CEO, Narrative Television NetworkWhere have all the leaders gone? How do you cultivate a leader within? In today’s demanding work environment everyone must have a little leader within themselves and at times a real leader is needed to step forward and lead others to greatness.To do so, takes an active and systemati
These comments come from every level, and they are referring to people both above them organizationally, as well as those that may work for them. In other words the concern is widespread and includes everyone.
People are concerned because a lack of accountability is frustrating, but they also know that tremendous productivity and efficiencies can be gained when more people are accountable for completing their tasks, commitments and expectations.
Accountability is an important thing.
Unfortunately, inherent in most all of the comments above and in the many conversations I’ve had is that people think the accountability gap is about someone else. “They” aren’t accountable. “They” need to improve. The focus is on fixing the behavior of others.
While this
What I am about to tell you may seem very obvious - you may even say DUH!!! but the fact is, - many company’s forget the 3 R’s of good customer service- Respect your Customer, Take Responsibility for Your Actions and Products and give your Customers a Full REFUND when it just isn’t right. I promise you that if you follow these 3 simple rules you will never have to run after the same customer again!Respect the customer! J
People are concerned because a lack of accountability is frustrating, but they also know that tremendous productivity and efficiencies can be gained when more people are accountable for completing their tasks, commitments and expectations.
Accountability is an important thing.
Unfortunately, inherent in most all of the comments above and in the many conversations I’ve had is that people think the accountability gap is about someone else. “They” aren’t accountable. “They” need to improve. The focus is on fixing the behavior of others.
While this
Through usage of a modernized technology, many familiar logos and phrases are worn on all our backs. From visiting concerts, to visiting Hell, to making political statements, T-shirts have grazed our backs since their debut by European soldiers in World War I. Not until after World War II were T-shirts considered acceptable to where standalone (not under another shirt) when such pioneers as John Wayne, Marlon Brando, and James
Accountability is an important thing.
Unfortunately, inherent in most all of the comments above and in the many conversations I’ve had is that people think the accountability gap is about someone else. “They” aren’t accountable. “They” need to improve. The focus is on fixing the behavior of others.
While this
Background The company was experiencing an increase in the number of customer complaints and an increase in the cost of processing them and we were hired to analyze the current situation and develop recommendations to increase the effectiveness of the process of administering and resolving the complaints.Identify Customer Requirements A consultant was assigned to the design of customer service systems and comp
While this might be true, this is the wrong place to put the focus, at least at first.
Take a Look in the Mirror
If you want greater accountability around you, start by being more accountable yourself. Before you tune me out, I know what some of you are thinking…
“I’m just a middle manager – it’s not my responsibility.”
“I’m just a supervisor - I can’t change it.”
“I’m nobody – it doesn’t matter what I do.”
Maybe you are in one of these roles. Or maybe you are a senior leader, or the CEO. It doesn’t matter what your role is or how long you have been in the organization. Let me say it again.
If you want greater accountability around you, start by being more accountable yourself.
If you want to engender and create greater accountability in those around you, you can start by being a good role model. You can be 100% accountable yourself.
I’m reminded of what my father often told me: “When you point a finger towards someone else there
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