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Write You - Endless Referrals: Interview with Best Selling Author Bob Burg
Medical Billing - Billing The Wrong Item with more ways of networking effectively, efficiently and profitably.If you think the following scenario is uncommon, then you haven't been in the medical billing industry long enough. What follows is a sample of what can go very wrong when billing Medicare for somebody's, well, whatever it was supposed to be.You've just got your DME software all setup. The patients are in, the inventory is in, the doctors and facilities are in, the insurance carriers are in and you're ready to start billing.And this is what happens.John Doe pops up on your computer. He's a recent patient at Doctor Jones. It appears that he has been treated for some disease of the lungs and he has prescribed an oxygen concentrator for the patient and several months of oxygen to be given to the patient. The medical billing person goes through the procedure and bills Medicare for the oxyg Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or profess Business To Business Q: How did you get started in business?Most businessmen prefer going about their concerns with partners. The main reason is that they will just have to invest on a portion since the other portion would be filled in by their partner. There are also times when there comes the business to business merging between the partners.They see this as an effective way of widening their opportunity for profit. However, as there is always a bad side to anything, if during the time that the business to business dealings come to an end, both of the involved persons should be willing to face the consequences that tag along their prior decision. There is clearly no assurance that business to business partnerships will stay fixed on a bed of roses. These dealings are not forever and the market is frequently unstable. So before you endear yourself to a business A: My background was as a radio sportscaster, which was my dream growing up. I very quickly moved into doing television news, which probably was not a good move because the passion for news wasn’t there, nor was the skill. Never had that “nose for news” nor did I care to. Today, at the age of 48 and as involved politically as I am things would probably be different but, at the time, it just wasn’t there. I “graduated” into sales and, realizing I was also not particularly good at that, began reading and studying all I could about it. It was a fascinating study and, following the system of the successful people I learned from at the time, such as Tom Hopkins and Zig Ziglar, my sales career really took off. Eventually I became Sales Manager of a company, which I found to be very rewarding, as well. Regarding speaking and writing, it evolved, at first, just because other people were asking what I did that resulted in my sales success. Then, I began selling the tapes (back then, there were no such thing as CDs and DVDs) for another speaker, who was very well established. Eventually, I devised my own program with a focus on Networking and referrals, which were two strengths of mine, once I had learned how to go about it correctly. I wrote the book on Endless Referrals simply as a way of “positioning” myself more effectively and profitably as a speaker. The first edition of ER was written back in 1993 and I’ve updated it twice since then. Now, with several books and more audio programs and other informational products, and having joined in business a couple of years ago with a man by the name of Thom Scott, who is an expert on all forms of Direct Response and other forms of marketing, we are shifting our business model from a speaker who writes, to marketers of information products . . . who also happen to speak. Q: What have been the most significant developments in networking and referral based businesses in the last few years? A: Well, I certainly believe the principles of networking and referral-based business will always remain the same, and that is, “All things being equal, people will do business with, and refer business to, those people they know, like and trust.” We always need to first keep in mind that “Networking” is far different from what most people think it is. It’s not glad-handing people while shoving a business card in their face and fast-talking about why they should be doing business with you. Instead, it is simply the cultivating of mutually beneficial, give and take, win/win relationships. Of course, with technology being as prolific as it has become, there are certainly more ways to enter into these types of relationships. It’s important – very important, however, to always realize that people do business with, and refer business to, those PEOPLE they know, like and trust, not those COMPUTERS they know, like and trust. It’s always about the relationship first, about adding value first, about – what Wallace Wattles, author of the 1915 classic, “The Science of Getting Rich” called – “adding increase” to the lives of others. What technology has done is provided so many more outlets, ways and means of accomplishing this. There are people with whom I’ve had successful joint ventures while never having met them personally . . . and hardly even speaking with them on the phone. That couldn’t have happened “back in the day.” Q: What do you see as the future trends in networking and referral based businesses? A: While I believe the relationship will remain king, I believe that technology will continue to provide us with more ways of networking effectively, efficiently and profitably. Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or profess Dangers of Contract Negotiations With Non-English Speaking Consumers t because other people were asking what I did that resulted in my sales success. Then, I began selling the tapes (back then, there were no such thing as CDs and DVDs) for another speaker, who was very well established. Eventually, I devised my own program with a focus on Networking and referrals, which were two strengths of mine, once I had learned how to go about it correctly. I wrote the book on Endless Referrals simply as a way of “positioning” myself more effectively and profitably as a speaker. The first edition of ER was written back in 1993 and I’ve updated it twice since then.California like the rest of the country has many non-English or limited English speaking residents particularly within the Latino population. To capture these markets many companies often employ bilingual individuals. Sometimes these bilingual individuals chose to take advantage of the limited English speaking for greater profitability to the business and to line their own pockets. While limited English speaking customers may seem like easy targets, California law provides for tough sanctions and expansive protection of these customers.Under California law any person engaged in a trade or business who negotiates primarily in Spanish, Chinese, Tagalog, Vietnamese, or Korean, orally or in writing, are required to deliver to the other party to the contract or agreement and prior to the execution, a tran Now, with several books and more audio programs and other informational products, and having joined in business a couple of years ago with a man by the name of Thom Scott, who is an expert on all forms of Direct Response and other forms of marketing, we are shifting our business model from a speaker who writes, to marketers of information products . . . who also happen to speak. Q: What have been the most significant developments in networking and referral based businesses in the last few years? A: Well, I certainly believe the principles of networking and referral-based business will always remain the same, and that is, “All things being equal, people will do business with, and refer business to, those people they know, like and trust.” We always need to first keep in mind that “Networking” is far different from what most people think it is. It’s not glad-handing people while shoving a business card in their face and fast-talking about why they should be doing business with you. Instead, it is simply the cultivating of mutually beneficial, give and take, win/win relationships. Of course, with technology being as prolific as it has become, there are certainly more ways to enter into these types of relationships. It’s important – very important, however, to always realize that people do business with, and refer business to, those PEOPLE they know, like and trust, not those COMPUTERS they know, like and trust. It’s always about the relationship first, about adding value first, about – what Wallace Wattles, author of the 1915 classic, “The Science of Getting Rich” called – “adding increase” to the lives of others. What technology has done is provided so many more outlets, ways and means of accomplishing this. There are people with whom I’ve had successful joint ventures while never having met them personally . . . and hardly even speaking with them on the phone. That couldn’t have happened “back in the day.” Q: What do you see as the future trends in networking and referral based businesses? A: While I believe the relationship will remain king, I believe that technology will continue to provide us with more ways of networking effectively, efficiently and profitably. Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or profess Setting Up A Business s of information products . . . who also happen to speak.If you are thinking about setting up a business, it pays to be thorough in your preparations. Before you invest as little as a single dollar, it would be advisable to compile a business plan to verify the feasibility and sustainability of the business you have in mind.In other words, the very first step to take when setting up a business is building a comprehensive business plan. Inside this plan, you will need to specify the product or service you intend to sell, which market segment you intend selling to and what the potential market size for your product is. The plan needs to contain information on the source of the goods or services you intend selling and note any potential risks in terms of supply. Infrastructure, human- and other resource requirements also need attention, should it be relevant to Q: What have been the most significant developments in networking and referral based businesses in the last few years? A: Well, I certainly believe the principles of networking and referral-based business will always remain the same, and that is, “All things being equal, people will do business with, and refer business to, those people they know, like and trust.” We always need to first keep in mind that “Networking” is far different from what most people think it is. It’s not glad-handing people while shoving a business card in their face and fast-talking about why they should be doing business with you. Instead, it is simply the cultivating of mutually beneficial, give and take, win/win relationships. Of course, with technology being as prolific as it has become, there are certainly more ways to enter into these types of relationships. It’s important – very important, however, to always realize that people do business with, and refer business to, those PEOPLE they know, like and trust, not those COMPUTERS they know, like and trust. It’s always about the relationship first, about adding value first, about – what Wallace Wattles, author of the 1915 classic, “The Science of Getting Rich” called – “adding increase” to the lives of others. What technology has done is provided so many more outlets, ways and means of accomplishing this. There are people with whom I’ve had successful joint ventures while never having met them personally . . . and hardly even speaking with them on the phone. That couldn’t have happened “back in the day.” Q: What do you see as the future trends in networking and referral based businesses? A: While I believe the relationship will remain king, I believe that technology will continue to provide us with more ways of networking effectively, efficiently and profitably. Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or profess Controversy Is Your Best Selling Tool ps. It’s important – very important, however, to always realize that people do business with, and refer business to, those PEOPLE they know, like and trust, not those COMPUTERS they know, like and trust. It’s always about the relationship first, about adding value first, about – what Wallace Wattles, author of the 1915 classic, “The Science of Getting Rich” called – “adding increase” to the lives of others.Controversy has long been the secret weapon of experienced marketers. They know that word of mouth spreads the quickest when there is a developing controversy. For this reason you will see Madison Avenue advertising agencies using controversial topics and images to promote their customers products.Movies such as Borat rely on the power of controversy. By creating a fictitious character and inserting him into the lives of unsuspecting people, the movie quicky created a debate among viewers over the ethics of the producer.While the ethics of the producer are being debated, millions of movie goers have lining up to purchase tickets to Borat.Clearly, creating a controversy, or capitalizing on a controversy, can be a tremendous advantage to your business.While I am not recommending any What technology has done is provided so many more outlets, ways and means of accomplishing this. There are people with whom I’ve had successful joint ventures while never having met them personally . . . and hardly even speaking with them on the phone. That couldn’t have happened “back in the day.” Q: What do you see as the future trends in networking and referral based businesses? A: While I believe the relationship will remain king, I believe that technology will continue to provide us with more ways of networking effectively, efficiently and profitably. Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or profess How to Gain Knowledge and Obtain Power in Business with more ways of networking effectively, efficiently and profitably.Knowledge is not intelligence. Knowledge is something you obtain after repeatedly performing a skill or being trained in a skill. Knowledge has nothing to do with intelligence. You can have an IQ of 212 but you would never have the knowledge about everything there is to know.But how do you obtain knowledge? Do you read books? Do you watch videos and attend seminars? Do you enroll in training courses? Do you communicate with people who have the knowledge you wish to obtain? The answer is YES to all four questions. But the problem is, many people don't know how to listen, read and communicate in order to obtain the knowledge provided to them.Here are some tips to help you increase your knowledge:Listening Skills1. Pay close attention to the answer a person gives after you ask them a Q: Should I set up one of these ‘blogs’ I keep hearing about? A: Yes, by all means, yes! And, the good news is that there is plenty of good information from knowledgeable sources on how to set up and operate a successful blog. Q: What is the most important thing a young entrepreneur or professional can do when starting out in business without a sphere of influence? A: Develop that powerful sphere of influence starting now! When you meet someone with whom you feel a mutually beneficial, give and take, win/win relationship would be appropriate, then go ahead and begin to cultivate it. Remember, there is an entire system and methodology behind doing this; it’s not a matter of simply getting their business card and putting it in your Rolodex or contact management file. Another thing that the young entrepreneur or professional can do is to make it a point to meet already-successful people and learn from them. Yes, you can cultivate relationships with these people. Just remember, it’s up to you to creatively find ways to “add value” to their lives as your part of cultivating the relationship. The key . . . begin now! Q: What one piece of advice would you leave with our readers? A: Keep learning, keep growing. Follow what I call The Success Formula: 1. Seek out and find the information (the system), 2. Apply the information immediately, 3. Be persistent. Sandwich those principles around the specific goal or desire you have, and the belief in yourself and what you’re doing, and by the very nature of life, you must succeed. — Bob Burg shares information on topics vital to the success of today’s business person. He speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. On the national rally circuit, Bob has shared the platform with legends such as Zig Ziglar, Jim Rohn, Brian Tracy, Denis Waitley, CNN’s Larry King, Dr. Joyce Brothers, Today Show’s Willard Scott, Radio Legend Paul Harvey, Tom Hopkins, Mary Lou Retton, Coach Lou Holtz, the late Og Mandino, former U.S. President Gerald Ford, and countless others. Two of his books, “Endless Referrals: Network Your Everyday Contacts into Sales” and “Winning Without Intimidation: How to Master the Art of Positive Persuasion” have each sold well over 160,000 copies. And, Endless Referrals has been released in its third, totally revised and updated edition. Bob is a staunch advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. You may subscribe to Bob’s “Endless Referrals Video Briefs” by going to www.burg.com, waiting two seconds for the gold invite, clicking, and going from there.
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