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Write You - How to be a True Professional in Your Cleaning Business
What impression do you give you want your visitors to get when they tour your facilities? Are all visitors treated the same? Is a funder treated the same as a potential client? Does any thought what-so-ever go into planning the outcome of a tour? What do you want your visitor to do when they leave your agency? My husband often recounts the story of the young man who gave the tour of Earlham College. He clearly knew who the decision maker was, Frank’s parents. Everything was pitched to them. Frank and his parent’s were so impressed with this young man, that no
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly.<
Though I read the letter three times, there was no mistaking the grim news: I was being summoned to the IRS for an audit. I had an instant flashback to the third grade when I was called to the principal’s office. I didn’t know what I had done, but it must have been something bad.After a tense conversation with my husband, I called my accountant. “You have nothing to worry about,” she assured me. “We have everything in order.”The letter indicated that I needed to bring several items including bank statements, credit card statements, the prior yea
There are several factors that come to mind when you think of being a professional in the cleaning business: appearance, dependability, continuing education, pride in your work, treating customers and employees with respect and honesty, and abiding by general etiquette rules.
Appearance: As a cleaning contractor you most likely won't be wearing a suit and tie, but your appearance is still important and it can leave a lasting impression on people. While cleaning an account your clothes will no doubt become soiled; however, when meeting with clients you should always have a neat and clean appearance. Work shirts with your company name and logo also give you one more way to market your company. Besides your personal appearance, your equipment and company vehicle should be clean. After all, if your clients see that your equipment isn't clean, what faith will they have in your cleaning abilities?
Dependability: Your cleaning clients depend on you to provide timely services so their buildings are clean for their employees, customers and visitors. Your employees should show up on time and do the work as required. Whether it is just you or your cleaning staff, your clients are depending on you to not only clean, but to do so without breaking items or ruining carpet, flooring or furniture. If something does happen, you need to be a "professional" and let your customer know you will take care of the damages.
Continuing Education: There are constant improvements in chemicals, equipment and cleaning procedures. It is important to realize you can never "know everything", but be willing to spend a little time every week reading and learning what is new in the industry.
Pride in Your Work: No doubt some jobs will be easier than others, but putting 100% into every job, large and small, can set you apart from the other cleaning companies in your area. There is also nothing more satisfying to any professional than seeing a job well done.
Treating Customers and Employees with Respect: Cleaning customers can be easy to work for or extremely difficult and demanding. It is always easier to smile and say hello to a friendly face, but it is just as important to be friendly to those demanding customers.
Although you may have started your cleaning company as a one-person business, once you have employees on board, treat them as individuals and valued members of your team. Ask for their opinions and be open to their ideas. Make sure that your employees know what you expect of them and that they too are expected to act as professionals.
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly. Medical Billing - When The Power Goes Out
In this world of technology, you have to wonder what would happen to the medical billing profession if suddenly all the power in the world went out and the computers stopped working. If you never thought of how catastrophic this would be, this little eye opening look at a hypothetical situation should get you thinking about having some backup plans for your medical billing business.The problems with not having a computer to do your medical billing in today's day and age are mind boggling. There are actually a multitude of headaches that you're going
Appearance: As a cleaning contractor you most likely won't be wearing a suit and tie, but your appearance is still important and it can leave a lasting impression on people. While cleaning an account your clothes will no doubt become soiled; however, when meeting with clients you should always have a neat and clean appearance. Work shirts with your company name and logo also give you one more way to market your company. Besides your personal appearance, your equipment and company vehicle should be clean. After all, if your clients see that your equipment isn't clean, what faith will they have in your cleaning abilities?
Dependability: Your cleaning clients depend on you to provide timely services so their buildings are clean for their employees, customers and visitors. Your employees should show up on time and do the work as required. Whether it is just you or your cleaning staff, your clients are depending on you to not only clean, but to do so without breaking items or ruining carpet, flooring or furniture. If something does happen, you need to be a "professional" and let your customer know you will take care of the damages.
Continuing Education: There are constant improvements in chemicals, equipment and cleaning procedures. It is important to realize you can never "know everything", but be willing to spend a little time every week reading and learning what is new in the industry.
Pride in Your Work: No doubt some jobs will be easier than others, but putting 100% into every job, large and small, can set you apart from the other cleaning companies in your area. There is also nothing more satisfying to any professional than seeing a job well done.
Treating Customers and Employees with Respect: Cleaning customers can be easy to work for or extremely difficult and demanding. It is always easier to smile and say hello to a friendly face, but it is just as important to be friendly to those demanding customers.
Although you may have started your cleaning company as a one-person business, once you have employees on board, treat them as individuals and valued members of your team. Ask for their opinions and be open to their ideas. Make sure that your employees know what you expect of them and that they too are expected to act as professionals.
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly.<
Roof cleaning of asphalt shingle roofs are a fairly new niche market that many pressure washing companies have started to notice. The process of cleaning asphalt shingle roofs is fairly simple if you educate yourself on how roofs are installed, possible problems and situations to avoid, and what type of stains you need to remove. Most pressure washing companies that begin roof cleaning find that there is a considerable amount of technique and skill required when cleaning roofs. Any contractor that performs roof cleaning should be aware of how roofs are inst
Dependability: Your cleaning clients depend on you to provide timely services so their buildings are clean for their employees, customers and visitors. Your employees should show up on time and do the work as required. Whether it is just you or your cleaning staff, your clients are depending on you to not only clean, but to do so without breaking items or ruining carpet, flooring or furniture. If something does happen, you need to be a "professional" and let your customer know you will take care of the damages.
Continuing Education: There are constant improvements in chemicals, equipment and cleaning procedures. It is important to realize you can never "know everything", but be willing to spend a little time every week reading and learning what is new in the industry.
Pride in Your Work: No doubt some jobs will be easier than others, but putting 100% into every job, large and small, can set you apart from the other cleaning companies in your area. There is also nothing more satisfying to any professional than seeing a job well done.
Treating Customers and Employees with Respect: Cleaning customers can be easy to work for or extremely difficult and demanding. It is always easier to smile and say hello to a friendly face, but it is just as important to be friendly to those demanding customers.
Although you may have started your cleaning company as a one-person business, once you have employees on board, treat them as individuals and valued members of your team. Ask for their opinions and be open to their ideas. Make sure that your employees know what you expect of them and that they too are expected to act as professionals.
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly.<
Procedures for incorporating in Illinois are very simple and can be done easily, or by seeking legal help. As there are numerous benefits, people are choosing to incorporate their new business ventures more readily.Steps for Incorporating In Illinois:It is best if an attorney is hired to guide you through the process of selecting the right legal structure for your business. It could be a C, S, Closed, professional, or non-profit corporation.Selecting the right name is the next crucial step for incorporating your company. The name has to n
Pride in Your Work: No doubt some jobs will be easier than others, but putting 100% into every job, large and small, can set you apart from the other cleaning companies in your area. There is also nothing more satisfying to any professional than seeing a job well done.
Treating Customers and Employees with Respect: Cleaning customers can be easy to work for or extremely difficult and demanding. It is always easier to smile and say hello to a friendly face, but it is just as important to be friendly to those demanding customers.
Although you may have started your cleaning company as a one-person business, once you have employees on board, treat them as individuals and valued members of your team. Ask for their opinions and be open to their ideas. Make sure that your employees know what you expect of them and that they too are expected to act as professionals.
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly.<
In the world of medical billing, nothing is more dreaded by billing companies than allowable tables. There are numerous reasons for this. In this particular installment on medical billing, we're going to cover the main reasons why allowable tables are such a pain the backside.Before we do that, it would probably be a good idea to explain what an allowable table is for those who are not familiar with them. Allowable tables usually refer to Medicare billing, though there are other government carriers that also have allowable tables. An allowable tabl
Honesty: Be honest with your clients about the services you provide and what those services cost. Stick by the guidelines set out in the agreements that you have with your clients. And don't be afraid to let a cleaning customer know there are services that you do not provide if you do not have the staff, equipment or knowledge to do a job properly.
Also abide by the following general etiquette guidelines:
* Leave your personal problems at home and your work problems at work - even if you work out of your home make sure there is a separation between the two.
* Avoid the use of foul language.
* Don't eat, smoke or drink on the job.
* Stay out of desk drawers and file cabinets and don't read loose papers that are left on desks and tables.
* Don't take any items from customers even if it something that they threw in the trash.
* Don't use a customer's phones unless you have permission to do so and then only in an emergency or if it is required for you (or your employees) to clock in and clock out.
Your cleaning company can stand out from the crowd by incorporating the above guidelines into its everyday routines and practices. A true professional is someone who takes pride in their work and is always willing to go that extra mile. Putting that little extra in to what you're doing will show your customers that you are the best one for the job!
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