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    Six Sigma And The Customer
    The customer centric focus of Six Sigma methodologies cannot be sidelined for any reason whatsoever. Although the end results of Six Sigma implementation (such as improvement of bottom line profitability and lean management) are quite significant, the ultimate value addition comes in the form of the return of satisfied customers. In the business world, constant pressure for innovation stems from increasing changes in customer demands and global technological challenges. Companies that get to the top and stay there are there in the first place because of their commitment to change through Six Sigma initiatives.Six Sigma And The CustomerSix Sigma, a quality management tool founded on statistical approaches and devised by Motorola, helps improve customer satisfaction through significant changes to cost and product utility. The entire approach is innovative; with the implementation of Six Sigma, instead of attempting to fight with mechanics, the focus shifts automatically to strategies and integration of efforts.Some companies are taking initiatives to take the Six Sigma methodology to customers, outside com
    Can India Retain the Reign of Offshore Outsourcing King
    For instance just Yesterday, company based at France, Cap Gemini Ernst & Young, fifth largest IT services firm thought out world, had open a new Software Development center in Mumbai suburban area and that will accommodate 250 IT-professionals. The organizations chief said that “We are really looking forward for stepping stone and building a much bigger presence in nation like India".With that main Offshore Outsourcing announcements by India have come furious and fast recently like this; International Business Machine is going to open a Linux research laboratory and give way to employment to 510 professionals; With 1350 IT-developers, Nortel Networks in India, will spend 350 million dollar in the next four years and increase employment by 500 additional R&D scientists; Cisco Systems spend 200 million dollar in future for Software Development center.So one can see that India is currently on a roll but the question is that how long can it hold this crown? With the prediction by NASSCOM, that 6 billion dollar for software exports by this year and it will go 50 billion dollar by year 2008, but
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    The Adventures of Wolley Segap -- Lifesaver
    I was sitting at my walnut desk in my faux-wood paneled den on a sunny Saturday morning, staring at a stack of mostly white and a few, multi-colored, papers. I had decided to evaluate my current insurance situation and was working my way through the various policies for my car and myself. But with all those terms and all that fine print, my poor head was swimming. There were items like deductibles, co-pays, minimums, maximums, blankets, umbrellas, whole, term, collision, comprehensive, and all those words joined forces to deluge my pulsating brain. Was I sufficiently covered and was I paying too much or too little?I had met with my current agent a week before. He gave me even more addendums, waivers, and options to consider. I tried to make sense of it all and had all the documents neatly arranged by date, type, and company. But just then, the mail arrived and, oh no! More letters from new and different insurers trying to solicit my business. Should I just toss them or read each one? It was so frustrating.Earlier that same morning, I had already made a trip to visit the old faithful Yellow Pages, hoping for som
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    Project Management: Performance Metrics Matter
    A study has shown that many project managers do not sufficiently keep track of the performance metrics of their teams. This results in consistent cost overruns, going over schedule, failing to meet expectations in quality, and seeking new employment elsewhere. Think about it, what are you managing really if you don’t even know the metrics? Is management merely a process of simply checking off to do lists for you? It shouldn’t be. Here’s why. In order for management to make decisions, data is critical. Data shows helps you define your benchmarks, and also define forecasts for improving upon baselines for continued company expansion and growth. Things such as Total Quality Management, Improvement Teams, Standards and Measurement departments, Process Management, Quality Circles, Six Sigma, etc are not just buzz words people. Pick a system for measuring and quantifying your data and quickly measure the lifeline of your project vis a vis your overall goals. Find out where your bottlenecks are, find out where the cost overruns are taking place, and quickly identify why your Widget sales are declining before it becomes a
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    Making The Best Of Yourself At Interview
    You are just about to leave university You are just setting out in the job market You have a number of hurdles to get over before you have the job you have been dreaming of. You find the thought of an interview daunting. You want to make a good impression and succeed!Creating a good impression at an interview isn’t rocket science. This article will help you face that all important interview with confidence.Remember most interviewers will have made their minds up in the first 2 minutes. Be on time, look the part and look as if you really want the job.Think about job and the image you present. It is your opportunity to impress not shock. Be comfortable but dress the part. Nails, hair should be clean and well presented, your shoes shiny, the interviewers should notice you rather than your jewellery or perfume/aftershave.Smile, you need to show that you are enthusiasticThink about how you sit, sit back in the seat but don’t sprawl. Think about what you are going to do with your hands.Make eye contact, it is usual to make the person who asked the question the person of main focus
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    Actions During and After the Overseas Trade Show
    Arrive early and stay late:The best arrival time is partially determined by the schedule of press conferences, exhibitor briefings, interviews with prospective representatives, etc. At the very minimum, allow sufficient time to make certain yout stand is in order and your equipment is working.Keep your exhibit staffed:Empty booths sell nothing! Give visitors your full attention as they may well be your future customers. Keep your exhibit tidy. Give serious thought to security, both during the day and before leaving at night.Take a look at other exhibitorsWhether competitors or suppliers of similar products, there is a lot you can learn from other exhibitors. Better display ideas, new product features and possible tie in arrangements are just a few benefits.Select good overseas representatives:If possible, it's a good idea to line up a representative before the trade show. The representative can become familiar with your products and your organisation during the exhibition and, of course, will have an opportunity to meet and establish contact with prospective customers who visi
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