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Write You - Cultural Sensitivity in Business
Watch Out For The FinancingIts almost 9 PM and you've got just one more order to fill because you promised “Henry” you'd have his order ready for pick up first thing tomorrow, Henry's an old customer, a good friend and has a machine down and the part we stock will have him up and going again. But the nagging thought comes back again . . . . “after 27 years I don't need this anymore, I'm gonna sell it!”There are many different reasons why businesses are sold. But of all the reasons, the three most popular are retirement, burn out and major illness.When you own a business and have fought the battle over the years, the time does come when you're ready to cash in the business and turn it over to someone else. You've built your dream, watched it grow and it has taken good care of you. Finally you've talked to your family, your CPA and your attorney and decide to do i
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets
What would it take to make your business fail? What conditions could precipitate and sustain “the spiral of death”? What would complete financial collapse really look like? If your primary competitor acquired the firm, where would they strip out expenses, and what assets would they covet? These are grisly questions to consider, but sometimes we need to envision complete breakdown and failure to understand how to prevent it, and find the next level of success.Envisioning the failure of your organization is not a pleasant exercise, in fact it can be downright scary. In life, and in business, none of us like to think about potential failure, let alone describe it in gory detail and wallow in it. Yet, in a controlled environment, it will be one of the most useful and enlightening discussions a management team will ever have. Creating a vision of failure will force management to:
There are some observers that claim this new found intimacy has lead to a greater understanding of ‘the other’ and as a result our cultural differences are in fact diminishing. However, in reality the opposite is true. As we come together our cultural differences become accentuated as we start to realise that the rest of the world is not reading from the same book. One area where this is now being felt is in business.
Very few businesses can escape the need to at some point in time deal with foreign colleagues, clients or customers. Business is international and if an organisation wants to develop and grow it needs to harness the potential an international stage offers. Twenty years ago British, European and American organisations doing business abroad had very little competition due to the lack of rival industrialised nations. Back then it was easy to do business ‘our way’. Today some of the world’s largest economies include Japan, China, Mexico, Brazil, India and Korea. As a result there has been a small shift from ‘our way’ to ‘let’s try and understand your way’. Why? Because western organisations are feeling the impact a lack of cultural sensitivity can and does have upon business performance.
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets
The most valuable tools to promote your home business are free. Yes, they are completely, totally free. Blogging and article marketing are the most important things you can do for your online business opportunity. You can use blogging and article marketing to promote any niche that you want.You can sign up for a free blog online and start posting entries. This blog will then have its own address where people will be able to view the information you post. If you set this blog up to offer some great tips that relate to your services or products you are showing yourself to be an expert and people will start to trust you.Blogging can be a trust builder but it can also be a traffic builder. If you establish this blog and post regularly you will want to include links to your website where you sell your products and services. When you create links to your website you are op
There are some observers that claim this new found intimacy has lead to a greater understanding of ‘the other’ and as a result our cultural differences are in fact diminishing. However, in reality the opposite is true. As we come together our cultural differences become accentuated as we start to realise that the rest of the world is not reading from the same book. One area where this is now being felt is in business.
Very few businesses can escape the need to at some point in time deal with foreign colleagues, clients or customers. Business is international and if an organisation wants to develop and grow it needs to harness the potential an international stage offers. Twenty years ago British, European and American organisations doing business abroad had very little competition due to the lack of rival industrialised nations. Back then it was easy to do business ‘our way’. Today some of the world’s largest economies include Japan, China, Mexico, Brazil, India and Korea. As a result there has been a small shift from ‘our way’ to ‘let’s try and understand your way’. Why? Because western organisations are feeling the impact a lack of cultural sensitivity can and does have upon business performance.
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets
Managing diversity isn’t just a moral and legal obligation, it can present tangible business benefits as well.What is diversity?We in the UK are fortunate to live in a country which is rich in the diversity of its population. Nowadays, your work colleagues might be any age, male or female, from any ethnic, religious or cultural background, married, single or living with a partner of the opposite or same sex, able-bodied or not. This has many advantages, but also presents organisations with the challenge of getting the best out of such a diverse workforce, while at the same time meeting their legal responsibilities. It is therefore important that companies give due consideration to how to achieve this if they want to maintain their place in the market.The moral and legal case for diversityIn the UK:• Women make up half the workforce, but just 9% of manag
Very few businesses can escape the need to at some point in time deal with foreign colleagues, clients or customers. Business is international and if an organisation wants to develop and grow it needs to harness the potential an international stage offers. Twenty years ago British, European and American organisations doing business abroad had very little competition due to the lack of rival industrialised nations. Back then it was easy to do business ‘our way’. Today some of the world’s largest economies include Japan, China, Mexico, Brazil, India and Korea. As a result there has been a small shift from ‘our way’ to ‘let’s try and understand your way’. Why? Because western organisations are feeling the impact a lack of cultural sensitivity can and does have upon business performance.
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets
If you own, or work for a credit repair business and you are looking to add some clients to your book of business, buying credit repair leads may not be a bad place to start.Credit repair leads may not be a bad choice because these potential customers have committed to having their credit repaired by a professional such as yourself.People looking for credit repair are not just surfing the web looking for information, they are serious about it and are waiting on a phone call.Where can you find credit repair leads?Credit repair lead companies are out there and are very easy to find by using just about any search engine available over the internet.Look for credit repair companies that obtain their own leads through sites they own and operate them selves. This way you can be sure that the lead is of good quality.Steer clear of companies that buy thei
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets
Stationery is defined as the products made of paper to be used for personal and office supplies. Stationery is usually decorated and/or personalized to enhance its look. It has been commonly confused with another term ‘stationary’, which actually means 'standing at a place'.Be it New Year, school time, Christmas vacation or business trip, Stationery is the core of all these activities. It is used in arts and crafts, calendars and diaries, letters and envelopes, office supplies, and promotional products etc. For holidays, special Stationery material like cards, envelopes and notepads are commonly seen. Even non-paper products like pens, pencils, staples and staplers, crayons, markers, adhesives, tapes, file holders, math sets, craft and office scissors, chalks, bookmarks, stamps and stamp pads, glue sticks, memos and paper clips, stencil sets and calculators all fall under the umb
Many organisations are now investing heavily in providing staff with language lessons in order to be able to crack foreign markets as well as providing cultural sensitivity training to address issues such as etiquette, protocol, communication styles and negotiation approaches. In a competitive world such businesses appreciate that greater cultural sensitivity will assist them in forging longer and more prosperous relationships. Yet progress is slow. Unfortunately a subconscious sense of cultural superiority still seems to reign; one that assumes the rest of the world does business like us and if they don’t then they should.
The world’s inhabitants however come from many faiths, cultures, world views and experiences which makes such an assumption futile. We are all different and as a result doing business across borders (whether political, religious, cultural or linguistic) requires cultural sensitivity, meaning a sense of empathy, flexibility and creativity informed by cultural knowledge. As with most things in life, business has learnt the hard way.
To illustrate how these lessons have and are still being learnt we will look at some examples where a lack of cultural sensitivity has let a company, individual or product down. For the sake of brevity these have been summed up in two simple categories: culture and language.
Culture
Culture comes in many shapes and sizes. It includes areas such as politics, history, faith, mentality, behaviour and lif
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