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    e question is how to reduce the number of calls flowing to your call cente
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    If you are looking to save money then look no further than electronic billing or online billing--sometimes referred to as EBPP. National averages per call received in a call center or by a customer service rep can be as much as $5.00. Reduce this by 50% and you save a significant sum of money. The question is how to reduce the number of calls flowing to your call center
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    ing or online billing--sometimes referred to as EBPP. National averages per call received in a call center or by a customer service rep can be as much as $5.00. Reduce this by 50% and you save a significant sum of money. The question is how to reduce the number of calls flowing to your call cente
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    r call received in a call center or by a customer service rep can be as much as $5.00. Reduce this by 50% and you save a significant sum of money. The question is how to reduce the number of calls flowing to your call cente
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    h as $5.00. Reduce this by 50% and you save a significant sum of money. The question is how to reduce the number of calls flowing to your call cente
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    e question is how to reduce the number of calls flowing to your call center? The answer: short and sweet, electronic billing or online billing.

    National statistics show that 60% of all calls to a call center are billing related. Questions such as, "Can you send me another copy of the bill?" "Why did my bill increase?" "I didn't get my bill" can send your customer

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