| Write You |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Business > Words of Value, Words of Truth |
|
Write You - Words of Value, Words of Truth
Apply for a Credit Card Merchant Account Online s than five minutes we knew why potential customers had a hard time figuring out what the company does: It uses words and phrases like "organizes," "streamlines communications," "a unique breed." The buzz words are conveying one message of value, yet the value actually delivered to customers is quite different. The value words being used do not align with what the company actually delivers.Who should apply for a credit card merchant account online? Why, you should, of course, if you want to grow your business and maximize sales volume! In this day and age, more and more business functions are moving into cyberspace, which means that business owners must be ready to travel to this relatively unknown domain if they want to maintain strong customer ties and stay a step or two ahead of the competition. Don’t worry if you’re not Web savvy; most online processes that are geared to the general consumer are Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word We aren't using words merely to make nice sounds. We're establishing dialogue with the people we are best equipped to serve. Once we've identified those people and understand how to express our unique value from their perspective, we have to consider the value words we want to use to create openings for engagement. What words will we use to convey our unique value to our ideal customers and clients? What Are Value Words? Value words are action words, verbs or verb phrases, that reflect:
It isn't that the words themselves are good or bad. It's that the value words we use must match what we actually do in our relationships with customers and clients. The Value Word Exercise My friend Richard Scott of Paragon Coaching once reminded me that what a company believes about itself and its customers can be ascertained in a five-minute study of its web site. And he's right. Furthermore, it's an interesting exercise to ask a company's customers if the value they received was what they expected given the language used in the marketing material they received (or on what the sales person told them). When the words a business uses reflect the beliefs and goals of the company as a whole, customers get it. But when the words used are at odds with what's delivered, customers get out. When I assess the One Straight Line web site, I see we use words like "help," "clarify," "articulate," and "connect." We believe in creativity and in the necessity of "understanding unique value" from the customer's perspective. That's exactly what we help our clients do -- connect with their customers and other stakeholders. We frequently reassess our material to be sure it's clear about exactly what we do for our clients, based on the feedback we receive from them. We recently analyzed the web site of an imaging software and services company. In less than five minutes we knew why potential customers had a hard time figuring out what the company does: It uses words and phrases like "organizes," "streamlines communications," "a unique breed." The buzz words are conveying one message of value, yet the value actually delivered to customers is quite different. The value words being used do not align with what the company actually delivers. Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word Value words are action words, verbs or verb phrases, that reflect:
It isn't that the words themselves are good or bad. It's that the value words we use must match what we actually do in our relationships with customers and clients. The Value Word Exercise My friend Richard Scott of Paragon Coaching once reminded me that what a company believes about itself and its customers can be ascertained in a five-minute study of its web site. And he's right. Furthermore, it's an interesting exercise to ask a company's customers if the value they received was what they expected given the language used in the marketing material they received (or on what the sales person told them). When the words a business uses reflect the beliefs and goals of the company as a whole, customers get it. But when the words used are at odds with what's delivered, customers get out. When I assess the One Straight Line web site, I see we use words like "help," "clarify," "articulate," and "connect." We believe in creativity and in the necessity of "understanding unique value" from the customer's perspective. That's exactly what we help our clients do -- connect with their customers and other stakeholders. We frequently reassess our material to be sure it's clear about exactly what we do for our clients, based on the feedback we receive from them. We recently analyzed the web site of an imaging software and services company. In less than five minutes we knew why potential customers had a hard time figuring out what the company does: It uses words and phrases like "organizes," "streamlines communications," "a unique breed." The buzz words are conveying one message of value, yet the value actually delivered to customers is quite different. The value words being used do not align with what the company actually delivers. Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word The Value Word Exercise My friend Richard Scott of Paragon Coaching once reminded me that what a company believes about itself and its customers can be ascertained in a five-minute study of its web site. And he's right. Furthermore, it's an interesting exercise to ask a company's customers if the value they received was what they expected given the language used in the marketing material they received (or on what the sales person told them). When the words a business uses reflect the beliefs and goals of the company as a whole, customers get it. But when the words used are at odds with what's delivered, customers get out. When I assess the One Straight Line web site, I see we use words like "help," "clarify," "articulate," and "connect." We believe in creativity and in the necessity of "understanding unique value" from the customer's perspective. That's exactly what we help our clients do -- connect with their customers and other stakeholders. We frequently reassess our material to be sure it's clear about exactly what we do for our clients, based on the feedback we receive from them. We recently analyzed the web site of an imaging software and services company. In less than five minutes we knew why potential customers had a hard time figuring out what the company does: It uses words and phrases like "organizes," "streamlines communications," "a unique breed." The buzz words are conveying one message of value, yet the value actually delivered to customers is quite different. The value words being used do not align with what the company actually delivers. Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word When I assess the One Straight Line web site, I see we use words like "help," "clarify," "articulate," and "connect." We believe in creativity and in the necessity of "understanding unique value" from the customer's perspective. That's exactly what we help our clients do -- connect with their customers and other stakeholders. We frequently reassess our material to be sure it's clear about exactly what we do for our clients, based on the feedback we receive from them. We recently analyzed the web site of an imaging software and services company. In less than five minutes we knew why potential customers had a hard time figuring out what the company does: It uses words and phrases like "organizes," "streamlines communications," "a unique breed." The buzz words are conveying one message of value, yet the value actually delivered to customers is quite different. The value words being used do not align with what the company actually delivers. Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word Customers want to know what's in it for them. When you want to engage a customer, use value words that reflect your understanding of their needs. It's a simple idea that requires a lot of work on our part. The results are always worth the effort. Practice, Then Take the Value Word Test Yourself Examine at the web sites for several different companies and practice finding the value words they use. Is it easy to figure out what they can do for their potential customers, or is their unique value obscured by the words they use? There is a direct correlation between a company's ability to connect with its ideal customers and its financial results. That's right: Successful companies use value words that reflect what they do in ways their potential customers immediately understand. Now...what about your own material? What do your value words tell your ideal customers about what you do? Here's hoping you deliver on the promise carried by your value words!
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Why Choose Blackpool As Your Conference Venue Quality Printing for Your Brochures A Look at Used Metal Detectors
|