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  • Write You - Continuous Improvement - PDCA - The ACT Phase

    Let's Form A Committee
    "Let's form a committee!" When you hear these words during a public meeting, a warning light should start flashing, for more often than not Parkinson's law may be coming into play. One of the many precepts from this law states that work expands so as to fill the time available for its completion. It was first articulated by C. Northcote Parkinson, a British scholar, in the book "Parkinson's Law: The Pursuit of Progress," (London, John Murray, 1958). Based on extensive experience in the British Civil Service system, his scientific observa
    s
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine

    Part 1 - The Evolution of Business
    Here today, I am going to share about how Business has evolved.In summary, what you will read today will be on how trade began from the time people start to exchange, to buying and selling. Brick-and-Mortar Business will be the next phase which business will go though and finally, Internet Business.As you all know, business began a long time ago. It all began with the simplest form of buying and selling – Trade.Trade mainly involves 2 or more people and the exchange of something for something. It can be in a form of
    We have now reached the fourth phase of the PDCA cycle. This article completes the loop (as well as setting the foundation for beginning at Phase 1 again - Continuous Improvement.

    As mentioned in the previous articles of the set, some benefits may be derived from reading this article in isolation. However, if you get the chance, please read and use the complete set. The article ids follow...

    Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
    Continuous Improvement - PDCA - The PLAN Phase (ID: 76694)
    Continuous Improvement - PDCA - The DO Phase (ID: 78506)
    Continuous Improvement - PDCA - The CHECK Phase (ID: 81089)

    O.K.

  • We have Planned in Phase 1
  • We have Done in Phase 2
  • We have Checked in Phase 3
  • Let's Act in Phase 4...

    Congratulations! are in order. The process has been followed and the desired improvement or project implementation has been successful, even if only in part - YES, you've got it - that's the whole point of continuous improvement.

    Remember the famous question, how do you eat an elephant?

    ONE BITE AT A TIME!

    So, what do we do with this improvement? We certainly don't want to lose it or return to whatever root cause(s) existed before.

    There are a few but fundamental actions - in summary...

  • Standardize the effective changes
  • Stay in complete control by documenting your improvements
  • Make the improvement the new norm BUT continually monitor the effect using the same measurement techniques
  • Communicate, Communicate, Communicate
  • "Do not be afraid to make decisions,
    do not be afraid to make mistakes."
    Carly Fiorina

    STEP 6 Standardize and Stay in Control

  • Document your changes
  • If others involved, communicate changes
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine

    Employee Time Clock And Restaurant Point of Sale Systems - A Perfect Marriage
    The History Of The Employee Time Clock And Point of SaleThe concept of punching a time clock has been around since the industrial revolution of the early 1900's. However, it was not until the invention of the electronic cash register in the early 1980's that employees could clock in/out on the cash register. This eliminated the need for a punch card and greatly increased accuracy and reduced manpower needs in calculating time worked for payroll purposes.While the need for employees to clock in and out on a
    Possibly Can (ID: 74077)
    Continuous Improvement - PDCA - The PLAN Phase (ID: 76694)
    Continuous Improvement - PDCA - The DO Phase (ID: 78506)
    Continuous Improvement - PDCA - The CHECK Phase (ID: 81089)

    O.K.

  • We have Planned in Phase 1
  • We have Done in Phase 2
  • We have Checked in Phase 3
  • Let's Act in Phase 4...

    Congratulations! are in order. The process has been followed and the desired improvement or project implementation has been successful, even if only in part - YES, you've got it - that's the whole point of continuous improvement.

    Remember the famous question, how do you eat an elephant?

    ONE BITE AT A TIME!

    So, what do we do with this improvement? We certainly don't want to lose it or return to whatever root cause(s) existed before.

    There are a few but fundamental actions - in summary...

  • Standardize the effective changes
  • Stay in complete control by documenting your improvements
  • Make the improvement the new norm BUT continually monitor the effect using the same measurement techniques
  • Communicate, Communicate, Communicate
  • "Do not be afraid to make decisions,
    do not be afraid to make mistakes."
    Carly Fiorina

    STEP 6 Standardize and Stay in Control

  • Document your changes
  • If others involved, communicate changes
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine

    What! Business Is Just An Idea?
    What business is just an Idea? Have you thought about what a business is. It is a idea. This sounds strange but I believe that it is true. Hears how. Before you start a business you get the idea. Before you get staff to work in your business they get the idea. Before your customer buys something they get the idea.So the long and the short of it business is an idea. And you sell ideas. Whether it is to buy a computer or a fan. The customer and you need to have the idea that you can supply the fan and deliver the fan. Without the id
    esired improvement or project implementation has been successful, even if only in part - YES, you've got it - that's the whole point of continuous improvement.

    Remember the famous question, how do you eat an elephant?

    ONE BITE AT A TIME!

    So, what do we do with this improvement? We certainly don't want to lose it or return to whatever root cause(s) existed before.

    There are a few but fundamental actions - in summary...

  • Standardize the effective changes
  • Stay in complete control by documenting your improvements
  • Make the improvement the new norm BUT continually monitor the effect using the same measurement techniques
  • Communicate, Communicate, Communicate
  • "Do not be afraid to make decisions,
    do not be afraid to make mistakes."
    Carly Fiorina

    STEP 6 Standardize and Stay in Control

  • Document your changes
  • If others involved, communicate changes
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine

    3-Ring Binders
    Three-ring Binders are the most frequently used binders. They became an immensely popular, very dependable workplace accessory used extensively for personal, sales, school, and business organizations since the first loose leaf patent was filed in 1854. However, the actual Three-ring Binders came about 20 years after the initial invention. Ever since they have been improving.What makes Three-ring Binders so immensely popular is the fact that they are lightweight, provide safe portability and have easy review and remove/insert acces
    >
  • Stay in complete control by documenting your improvements
  • Make the improvement the new norm BUT continually monitor the effect using the same measurement techniques
  • Communicate, Communicate, Communicate
  • "Do not be afraid to make decisions,
    do not be afraid to make mistakes."
    Carly Fiorina

    STEP 6 Standardize and Stay in Control

  • Document your changes
  • If others involved, communicate changes
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine

    Freight Forwarding Companies Are Encouraged to Move Off The Roads
    New funding designed to move the transportation of heavy freight off the roads will improve driving conditions between England and Scotland. Travellers driving from Scotland to England will find the roads much less busy after measures were introduced recently to move the forwarding of freight off the road and onto the railways.The main reason why freight forwarding companies are being encouraged to use the railways instead of the roads is the issue of congestion.Road congestion is getting worse in Scotland every year and th
    s
  • Discuss any issues or objections if they arise
  • Solicit feedback
  • Plan ongoing monitoring of your changes
  • Plan to collect ongoing feedback
  • If your results are uneven or if you identified other potential improvement areas within your current theme or project,
    you may need to start the cycle again by revisiting your original data.

    As with any good, solid process, we can return to any point in that process and determine where we need to pick up

    Use all your experiences gained throughout the cycle.
    Take time to reflect and consider what worked, what didn’t.
    How can you apply this PDCA Improvement Cycle to your future plans or other improvement opportunities.


    STEP 7 Your Next Steps

  • If you led a team to achieve the desired results, please make sure you celebrate your joint success, and promote your team’s success.
  • Enjoy the benefits resulting from your improvements (but remember to monitor)
  • As you now know that PDCA works and you have had so much fun in the process! You can continue with other improvement opportunities.


  • "If you don't like how things are, change it! You're not a tree." Jim Rohn

    In Summary

    Documentation, Standardization, Communication and Celebration are paramount!

    O.K. we have looked at the complete PDCA process and each of its component steps. We realise following this process takes time.

    This process or methodology identifies flaws / defects in a defined process or activity, and identifies the means by which we can improve the results of the activity or process.

    However, we can also see that the same PDCA process can be used effectively to plan for the introduction and implementation of a new project or business idea.

    Let’s say we have a significant personal problem that we wish to resolve. Depending on its severity, we can apply the whole PDCA process. Maybe all it will take is creatively using some of the related tools and techniques to identify root causes and possible solutions.

    "Persistence is the twin sister of excellence.
    One is a matter of quality; the other, a matter of time."
    Anon.

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