Write You
#1 in Business Subscribe Email Print

You are here: Home > Business > Business > Continuous Improvement - PDCA - The PLAN Phase

Tags

  • realistic
  • people
  • likely
  • survey information

  • Links

  • Cheap Picnic Baskets
  • Own A Slice of Paradise in Mexico Quintana Roo
  • Hair Removal Techniques - Overview of Different Options
  • Write You - Continuous Improvement - PDCA - The PLAN Phase

    Business Partnerships With Non Profit Organizations Are a Win-Win Proposition
    The Republic of Tea company is partnering with the Susan G. Komen Breast Cancer Foundation to raise funds for cancer research with the Sip for a Cure program.The tea company created several specialty flavors of bag tea just for this campaign including grapefruit, pink rose, pink lady apple, and lemonade. Other products in the campaign include bottled tea and marmalade. A portion of the revenues from all Sip for the Cure products sold are donated directly to the Komen Foundation, with nothing to mail in and no response required from customers.In the past few years The Komen Foundation has actively pursued corporate partnerships in order to raise funds. The type of partnerships established by the Komen can be a good lesson
    e problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.

    Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely cau
    Socializing Can Make or Break Your Business
    The business people in smart clothing sit around a small table and sip their coffee chatting about everything from the latest mergers to their son’s little league game. Even though these people are enjoying themselves, they aren’t here to waste away their time in idle chat. Like true entrepreneurs they are here to further their businesses agendas. With each sip of coffee they get to know each other better and are able to make those special connections that result in either a sale or in a new friendship.Social clubs and charity organizations have been and will be more about networking then about whatever function where were started for. Each time a handshake is given it usually results in a short discussion about the type of work
    Let's start by a quick recap of the main article...

    Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
    ----------------------------------------------------------------

    What Is An Improvement Cycle?

    "Everything we do is a process, every process has a customer"

    The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.

    The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.

    The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely caus
    Opening a Dollar Store - How does Higher Fuel Cost Affect Your Store
    If you are like everyone else then increasing fuel prices are probably affecting you personally. Yet if you are opening a dollar store there are others things to examine other than the personal impact that higher fuel prices put on you and your lifestyle. You also need to consider the impact that higher fuel prices are having or will have on your customers and your business.As fuel prices continue to climb, what are the impacts within the marketplace. How are wholesale prices being affected? What will that extra overhead mean to existing customers? What about potential new customers that may be emerging? Opening a dollar store and then successfully operating that dollar store means that this information and the impacts on the ma
    ement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely cau
    Where Output Management And Mobility Merge
    An Output management solution that makes your print follow you around makes a good mobility solution and can be part of your revenue assurance program.With the advent of mobile computing and moving around from home to temporary offices, customers, overseas subsidiaries and clients, a printer output management solution allows you to seamlessly send your document to a print queue somewhere in your corporate haze of IT and pick the hardcopy up at a printer conveniently located near you.There are now printer independent solutions that accurately or close thereto report paper and toner use over a wide range of printing systems. As IT users have become more educated independence from printer type is an important feature for or
    hat opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely cau
    What’s Happening in Security & What You Need to Know
    Security like many sectors, keeps marketing people like myself busy communicating with stakeholders about the latest issues and changes that affect them. Just as I think things are on even keel, something new appears on the horizon that needs communicating. And then it changes, so I have to communicate it all again.Confusing enough for myself, but much more of an issue for people like yourselves involved in facilities management. For most of you, security is just one of many areas you are involved with and keeping abreast with the pertinent issues that impact upon your organisation is not easy.There are a couple of current issues that you need to be aware of. Firstly, new European Standards have recently been introduced f
    ation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely cau
    Gram Pocket Scales - Weighing in Big with Consumers
    What’s no bigger than a flip phone comes in fashion colors and can weigh up to 50 grams with .01g accuracy? Don’t look now, but the traditional jeweler’s traveling scale is all fashioned out and style conscious. Pocket scales, used by jewelers, hunters and field investigators for dozens of uses, have taken the same route that turned cell phones into fashion accessories. You can now buy pocket scales that weigh less than a pound and are the size of a small flip phone – yet still promise to weigh substances with accuracy up to .01g – one hundredth of a gram. They come tricked out in camouflage, flames, translucent blue ice and hot baby doll pink. These are not your Uncle Jake’s pocket scales, son.There are more modern uses for poc
    e problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘WHY’ until the true root cause(s) of the problem have been identified.
  • Note 2

    If using Cause and Effect in a 'positive' way, e.g. if the desired effect is the successful start of a new venture or the successful completion of a new project, the causes will be the indivual people, things, events etc. that result in the desired outcome.

    Note 3

    Great Tip! Before and After...

    Once the desired outcome has been achieved either in full or in part, use the first Cause and Effect diagram as a base and then do a second one to show which 'causes' gave the achieved result.

    In the spirit of PDCA and Continuous Improvement, this forms the starting point of the next cycle

    STEP 3 Develop Plan

  • Think creatively to determine the best approach and best possible corrective actions
  • Make sure each action can be measured and is measured
  • Make sure each action is deadlined
  • How will you measure?, When will you measure? Who will measure?
  • Repeat the process for each Cause and Effect category if necessary
  • Develop your implementation plan and publish it.
  • Note 4

    We all know or should know that plans are NOT edicts.

    No-Brainer

    If we have had the foresight to involve those who will be responsible for the doing in the planning, they are far more likely to support it and help with it's communication.

    Two Powerful Problem Solving / Decision Making Tools

    SWOT analysis

    (Strengths, Weaknesses, Opportunities, Threats)

    Force Field analysis

    (the strength of what's working for us and what's working against us).

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.writeyou.net/article/4450/writeyou-Continuous-Improvement--PDCA--The-PLAN-Phase.html">Continuous Improvement - PDCA - The PLAN Phase</a>

    BB link (for phorums):
    [url=http://www.writeyou.net/article/4450/writeyou-Continuous-Improvement--PDCA--The-PLAN-Phase.html]Continuous Improvement - PDCA - The PLAN Phase[/url]

    Related Articles:

    Purchase Order Financing - A Tool To Finance Your Growing Orders

    Moving Pallet Rack

    Contract Manufacturing: Choosing The Right Way To Go

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com


    Księgowość odżywki apelacja paski męskie Zabawki