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Write You - Understanding Group Dynamics - Stages of Team Growth
The fine art of professional selling is a production. You can do it poorly, or you can do it with excellence. A great deal of selling depends on your sensory interaction with your prospective client.But – to a great deal – within the first two minutes of any meeting, your prospect has already formed a bias. Either he wants to be working with you to reach a common goal, or he’s simply getting as much information as he can to share with your competitor for a better deal. You can be prepared to wow your prospects when you pay close attention to how your prospect ‘senses’ that he should do business with you.Think of every sensory interaction that your prospect has with you from the first meeting until the first time they buy from you. Each of those interactions will build the prospect’s vision of you.What are some of the sensory (See, Hear, Smell, Feel?) experiences
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as thi
One of the most overlooked marketing opportunities available to mortgage professionals is the involvement in their very own community. There are countless choices and causes that you can use as an avenue in your marketing program.The advantage of community involvement marketing is that it actually develops for you a community presence or community personality. People want to buy from friends and when you are part of a community, you become a friend. You separate yourself from the hordes of strangers and become a real giving person. Marketing through the community also gives you unlimited opportunities to take on marketing relationships, partners, and affiliates.Community involvement can take many forms. Here are some simple ways you can improve your community:1. Offer your mortgage expertise and knowledge to a local charity as part of their fund-raising program.
Why Does The Team Exist?
Fairly obvious I suppose - to achieve a task, or set of goals that cannot be achieved by one individual - football team, task-force, quality improvement team, new department.
I can see huge similarities between, for example, a sports person playing for their club side and their national team and a member of a department who is also seconded to an organizational quality improvement team. Think of it in the sense of the pushes and pulls in belonging to two teams especially when priorities are perceived to be different.
I believe the same dynamics, the same issues, the same concerns can exist and if not managed carefully, will greatly inhibit the success or progress of any team.
Unfortunately, in the cut and thrust of running a business, managing a department, coaching a team, these undercurrent issues are rarely talked through and yet everyone is surprised when the team doesn't achieve as everyone expected.
The Undercurrents
Team Member Identity
Team Relationships
Organizational Conflict
As I mentioned, rarely discussed but just imagine if you have just set up a quality improvement team with members from six different departments and they are all asking these same questions but nobody is listening!
Once the team comes together and starts to work together on what is, hopefully, a common goal or purpose, individual team members usually begin to deal with these issues. It is this act of beginning to work together, manage any conflicts (internal and external)and growing that has led to the commonly regarded 4 Stages of Team Growth
4 Stages of Team Growth
1. FORMING
During this crucial stage it is normal that little progress will be made towards achieving the goal that brought the team together in the first place. I repeat this is normal.
Moreover, individual team members will be looking towards the team leader for direction and guidance so it is paramount that he or she recognizes this as normal.
What To Recognize
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as this
In the pressure washing or some prefer to call it the power washing industry contract cleaners know that the cleaning of concrete or Flat Work is some of the easiest to do. Additionally we know that most of the companies who will pay you to clean concrete also have multiple properties to clean.For instance if you got a contract for cleaning Home Depot sidewalks, trash areas, loading docs, etc, then they might have you clean for all the stores in that region? Depending on the region that might be anywhere from 10-20 locations at $500-1200 each. Now you can see why so many pressure-washing companies love Flat Work and why it behooves pressure-washing companies to become excellent marketers.To market Concrete Washing Services and Concrete Cleaning Flat Work you need to contact a local store or outlet and then ask to get the phone number of the regional manager and closest
Unfortunately, in the cut and thrust of running a business, managing a department, coaching a team, these undercurrent issues are rarely talked through and yet everyone is surprised when the team doesn't achieve as everyone expected.
The Undercurrents
Team Member Identity
Team Relationships
Organizational Conflict
As I mentioned, rarely discussed but just imagine if you have just set up a quality improvement team with members from six different departments and they are all asking these same questions but nobody is listening!
Once the team comes together and starts to work together on what is, hopefully, a common goal or purpose, individual team members usually begin to deal with these issues. It is this act of beginning to work together, manage any conflicts (internal and external)and growing that has led to the commonly regarded 4 Stages of Team Growth
4 Stages of Team Growth
1. FORMING
During this crucial stage it is normal that little progress will be made towards achieving the goal that brought the team together in the first place. I repeat this is normal.
Moreover, individual team members will be looking towards the team leader for direction and guidance so it is paramount that he or she recognizes this as normal.
What To Recognize
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as thi
The British Institute of Facility Management’s (BIFM) definition for facility management is ‘the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace'.Facility management can be defined in general terms as the management of utilities, waste services and maintenance operations, building upkeep, security and services. The services provided under facility management can be divided as hard services and soft services. Hard services are generally more tangible in nature than the soft services. Hard services include maintenance, while soft services include cleanliness.The responsibilities of a facilities manager range from maintenance and administration to building strategy for space management and communications infrastructure. Facilities management is continuous. Maintaining uniformity and
Organizational Conflict
As I mentioned, rarely discussed but just imagine if you have just set up a quality improvement team with members from six different departments and they are all asking these same questions but nobody is listening!
Once the team comes together and starts to work together on what is, hopefully, a common goal or purpose, individual team members usually begin to deal with these issues. It is this act of beginning to work together, manage any conflicts (internal and external)and growing that has led to the commonly regarded 4 Stages of Team Growth
4 Stages of Team Growth
1. FORMING
During this crucial stage it is normal that little progress will be made towards achieving the goal that brought the team together in the first place. I repeat this is normal.
Moreover, individual team members will be looking towards the team leader for direction and guidance so it is paramount that he or she recognizes this as normal.
What To Recognize
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as thi
A key method of our survival in the business and retail world is referrals. Referrals are always nice, because they come from someone on the outside of your company who has enough trust and faith in you to refer someone in your direction.When we receive a referral from someone, it seems like an easy way to get a sale, but keep in mind, referrals don’t come without first building relationships with your current customers, and within your business community.There are several ways to get referrals, but perhaps the easiest way to get them is from the people closest to you, the people right in front of you. Your current customers.Your current customers will refer you business solely on your past treatment of them. If you treat your customers with kindness and sincerity, give them good products, and treat them as a person and not as a statistic, why on earth would the
4 Stages of Team Growth
1. FORMING
During this crucial stage it is normal that little progress will be made towards achieving the goal that brought the team together in the first place. I repeat this is normal.
Moreover, individual team members will be looking towards the team leader for direction and guidance so it is paramount that he or she recognizes this as normal.
What To Recognize
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as thi
Resume Do'sWrite brief phrases. Full sentences not necessaryStart with first draft. Expect to do several revisionsBegin with a summary statement that describes the functional areas of your workUse present tense in describing current job. All previous positions are described in past tenseSupport all activities and accomplishments with results and accomplishmentsDescribe specific responsibilitiesSummarize early employment by briefly describing your functions at the end of the resumePick resume format and be consistent. Dates appear on the right side of the pageWrite out all numerals up to and including the number "nine". Use the numerical form from 10 -999,999Lay out resume so that a job description or a sentence on the first page does not run over to the secondProof read final product for correct spelling, p
Surprised that little progress is made?
2. STORMING
This is the most aptly named stage. Individuals become increasingly impatient due to lack of progress and can be fearful of the organization and management. Co-operation can take second place to team members trying to push forward individually trusting more in their own skills and attributes.
What To Recognize
As team leader, the key, massive point here is that as tough as this stage is, it is still normal that little real progress is being made. However, also recognize that underneath it all team members are beginning to come together. Now the good bits...
3. NORMING
This is the turning point, competition becomes co-operation, team members begin to value contribution of others, personal conflicts are minimized, ground rules are established and agreed to, roles and responsibilities are clearly defined and agreed to.
What To Recognize
As team leader it's a time to celebrate but not relax!
The team's ground rules must be maintained, continue to support the team as real progress is made, continue to keep this 'cohesiveness' and sense of belonging, communicate significant achievements. Above all continue to help members work out any issues they may still have so that the team as a whole move to the fourth stage.
4. PERFORMING
Now it's happening!
The team is acting as one, working as one, individuals and their contributions are valued, objectives are clear, members fully understand their individual roles and the roles of others, problems are being solved and actions implemented.
What To Recognize
Now, the team is performing, the work is being done, goals achieved by one cohesive unit with a common sense of purpose.
As team leader, celebrate with the team and communicate success.
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