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    Concerned with the Bottom Line? Consider Expense Management Automation - Part II
    What we covered in Part I:In Most organizations, travel and entertainment (T&E) expenses are often overlooked as insignificant or inevitable. Because of that, they do not immediately come to mind in the context of traditional supply chains.Understanding Expenses Many leading global companies with the most sophisticated ERP systems can provide detail such as the exact quantity, location and price of the smallest component of a commodity in their products supply chain.The Power of EMA As is true with any automated process, EMA is about enhancing collaboration, streamlining processes, controlling costs, and enhancing the information exchange within and across organizational boundaries.Part II:Functions of Expense Management AutomationExpense Management Automation (EMA) improves expense policy compliance by examining expense items for designed compliance issues. It proactively identifies expenses with missing information, flag out-of-line expenses, and let organizations configure policy compliance specific to company rules.In addition, EMA solution providers such as iEmployee, ADP, Gelco, and others include features such as automatic workflow and approval processes that accept credit card purchase feeds, as well as disbursement of payments to different accounts, payment notifications, currency conversion, reporting, and data security. Employees can prove what they spent without receipts because any or all company charge credit card transactions from online bills added to expense reports. Employees also need to add out-of-pocket cash expenses and issued a tracking number. The employees put a number on an envelope, send the receipt to accounting, which then marks off receipts received,
    ct to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters. Focus and Fear of Success - The Biggest Monkey on Your Back?
    If you have been on the internet for awhile, you know that there are millions of people trying anything and everything to get your attention. They want in your wallet. It's a great big money grab out there folks, and the net has become the biggest marketing arena on the planet, driving whole industries and generating Billions of dollars in sales.So what's the problem? Well, none if you are one of the small businesses with focus. A whole lot of problems if you lack focus.There are myriad small business opportunities on the net today. And if you do your research and find something you want to associate with, or you create a product for a well-researched target market, you are well on your way to financial success. Or are you?You see the more you become active on the net as either someone looking for the right opportunity, or as someone who has found the right opportunity already, the more you are bombarded with choices. Everyday you get emails saying that the next best thing since sliced bread has come along.The new "thing" demands your attention and you get nervous that you might be missing out on another opportunity for fiancial success.But don't you already have one? At least, haven't you been presented with several great opportunities in the last week? So why on earth take a serious look at yet another? Why fragment the time you need to spend on your current business with all the marketing it takes to get yet another off the ground and profitable?What I am talking about here is something I call "Sign-up-Itis."Not to be confused with Sinusitis, which can be just as debilitating.It goes like this: You find your focus, you are fired up. All is good and you are ready to start working on the hundreds of little things you ne

    The domain name dispute resolution system was supposed to be user-friendly, but this goal has not always been achieved. One of the main barriers to effective access has been the jargon that has grown up around the system. To successfully negotiate the system you must need to know the differences between registrants, registrars and registries; you must not confuse your UDRP with your ACPA; and you’ll need to be able to choose between NAF and WIPO should it become necessary.

    Abusive registration:

    This is a key concept under the Nominet Dispute Resolution Policy; there is no concept of an abusive registration under the UDRP (although see the entry on bad faith). An abusive registration is one which was registered or acquired or has subsequently been used “in a manner which took unfair advantage of or was unfairly detrimental to the Complainant’s Rights”.

    ACPA:

    See the entry on the Anti-Cybersquatting Protection Act.

    ADR:

    ADR stands for alternative dispute resolution. In the domain name dispute context, arbitration proceedings are sometimes called ADR proceedings, especially in EURid documentation.

    Alternative dispute resolution:

    See the entry on ADR.

    Anti-Cybersquatting Protection Act:

    A US law enacted on 29 November 1999. It amended the Lanham Act - the centrepiece of US trade mark legislation - and forms section 43d. The ACPA may - in certain circumstances - be applied to your case by the US courts, even if you're not a citizen of or based in the US.

    Arbitration:

    Domain name arbitration is the contractually-based system of dispute resolution used to determine disputes about the proper ownership of domain names. It is distinct from traditional arbitration: a sophisticated system of private dispute resolution proceedings commonly used to determine international contractual disputes.

    Bad faith:

    Under the UDRP a successful complainant must prove that the domain name was registered or is being used in bad faith. The concept of bad faith is not defined in the UDRP; however four examples of circumstances which are evidence of bad faith are given, and I have (crudely) summarised these below. First, circumstances indicating that the respondent intended to sell the domain name to the complainant are evidence of bad faith. Second, so-called “blocking” registrations are evident of bad faith, providing they are part of a pattern of such registrations. Third, evidence of bad faith may be found in registrations intended to disrupt a competitor’s business. Finally, circumstances indicating the commercial use of a domain name which creates a likelihood of confusion between the domain name and the complainant’s mark are evidence of bad faith. The list is non-exhaustive.

    Cancellation:

    One of the remedies permitted under the UDRP, Nominet Policy, and the .eu Regulation, but rarely employed. The usual remedy is transfer. Cancellation is also known as revocation.

    ccTLD:

    This stands for country code top level domain. Examples of ccTLDs include .us, .uk and .de.

    Complainant:

    The person making a complaint via a domain name arbitration service about a domain name registration (analogous to a plaintiff or claimant in litigation).

    Complaint:

    The document setting out the complainant’s case. There are detailed rules about what must go into a complaint, and the length of complaints is strictly limited under some regimes. Typically, a complaint would include references to the provisions of the relevant policy document, a description of the factual circumstances of the case, arguments as to why the case should be found in the complaint’s favour, and references to previous decisions which support the arguments.

    Cybersquatting:

    The practice of improperly registering or acquiring domain names in which others have rights.

    Decision:

    The domain name dispute equivalent of a court judgment. There is no formal system of precedent in domain name arbitration. However, the arbitration bodies are loath to allow a diversity of interpretations of their rules, and in practice panelists will not usually depart from well-reasoned earlier decisions (or at least that they know about).

    Domain name holder:

    Another name for a registrant.

    EURid:

    The body administering the .eu domain name. The EURid dispute resolution service is provided by the Prague-based Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic.

    Expert:

    The Nominet term for panelists - the “judges” of the domain name dispute resolution system. Most experts are practising intellectual property lawyers.

    Federal Trademark Dilution Act:

    US legislation providing a powerful remedy for the owners of famous trade marks. The FTDA was enacted in 1996. It was the first statutory amendment of the US Lanham Act to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters. Advertising Tips-Stop Wasting Your Advertising Dollars
    I am not a fan of junk mail. However, there is a HUGE difference between junk mail and direct mail. Direct mail brings in sales, junk mail gets tossed in the garbage. I want you to learn the difference and how direct mail can be created and used to bring you new sales opportunities from a narrowly focused target market that it up to 15 times more likely to buy your product or service than if you were using the shotgun approach.One of the most common sales tactics that any media representative will use when trying to sell you advertising is the number of people who read their publication, hear their radio station, watch their shows, etc. What they don't tell you is how many of these people have no interest in what you are selling. The vast majority of people who will see or hear your ad in these types of media are not in the market for your product or service at all. You are reaching many that you never intended to reach…thus the term shotgun approach.With direct mail, you can target your message to very specific age groups, income levels, whether they own their own home or rent, exact locations, gender, wealth levels, bankruptcies, or just about any other criteria you can think of.There really is no other type of advertising that gives you the advantage of being able to target your market so effectively. And all for the cost of a simple postage stamp. Compare this with the cost of sending a sales rep out on cold calls. Add to that the ability to reach hundreds and/or thousands with a single mailing. When you add in all of the costs associated, you can easily spend 100 times the cost of a stamp just to reach one prospect.Because most of us don't like junk mail, we tend to dismiss direct mail as not being a "proper" way of generating sales.tection Act:

    A US law enacted on 29 November 1999. It amended the Lanham Act - the centrepiece of US trade mark legislation - and forms section 43d. The ACPA may - in certain circumstances - be applied to your case by the US courts, even if you're not a citizen of or based in the US.

    Arbitration:

    Domain name arbitration is the contractually-based system of dispute resolution used to determine disputes about the proper ownership of domain names. It is distinct from traditional arbitration: a sophisticated system of private dispute resolution proceedings commonly used to determine international contractual disputes.

    Bad faith:

    Under the UDRP a successful complainant must prove that the domain name was registered or is being used in bad faith. The concept of bad faith is not defined in the UDRP; however four examples of circumstances which are evidence of bad faith are given, and I have (crudely) summarised these below. First, circumstances indicating that the respondent intended to sell the domain name to the complainant are evidence of bad faith. Second, so-called “blocking” registrations are evident of bad faith, providing they are part of a pattern of such registrations. Third, evidence of bad faith may be found in registrations intended to disrupt a competitor’s business. Finally, circumstances indicating the commercial use of a domain name which creates a likelihood of confusion between the domain name and the complainant’s mark are evidence of bad faith. The list is non-exhaustive.

    Cancellation:

    One of the remedies permitted under the UDRP, Nominet Policy, and the .eu Regulation, but rarely employed. The usual remedy is transfer. Cancellation is also known as revocation.

    ccTLD:

    This stands for country code top level domain. Examples of ccTLDs include .us, .uk and .de.

    Complainant:

    The person making a complaint via a domain name arbitration service about a domain name registration (analogous to a plaintiff or claimant in litigation).

    Complaint:

    The document setting out the complainant’s case. There are detailed rules about what must go into a complaint, and the length of complaints is strictly limited under some regimes. Typically, a complaint would include references to the provisions of the relevant policy document, a description of the factual circumstances of the case, arguments as to why the case should be found in the complaint’s favour, and references to previous decisions which support the arguments.

    Cybersquatting:

    The practice of improperly registering or acquiring domain names in which others have rights.

    Decision:

    The domain name dispute equivalent of a court judgment. There is no formal system of precedent in domain name arbitration. However, the arbitration bodies are loath to allow a diversity of interpretations of their rules, and in practice panelists will not usually depart from well-reasoned earlier decisions (or at least that they know about).

    Domain name holder:

    Another name for a registrant.

    EURid:

    The body administering the .eu domain name. The EURid dispute resolution service is provided by the Prague-based Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic.

    Expert:

    The Nominet term for panelists - the “judges” of the domain name dispute resolution system. Most experts are practising intellectual property lawyers.

    Federal Trademark Dilution Act:

    US legislation providing a powerful remedy for the owners of famous trade marks. The FTDA was enacted in 1996. It was the first statutory amendment of the US Lanham Act to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters. Website For Sale - How To Sell A Website Fast
    Dear Website Owner,If you have an existing website or domain name you no longer need and wish to sell it to an interested buyer for a one-time profit, or if you’re a speculator looking to build a steady source of revenue by buying and reselling valuable domain names, this helpful guide will explain the steps you need to take to ensure a quick, easy, profitable sale.Step 1 – Establish a Reasonable Price for Your SiteHow Much Can I Get?Before you sell, it's a good idea to know how much the domain is worth. Market prices for domain names can run from a few dollars to thousands of dollars for premium names. The domain name "Loans.com", for example, sold for $3,000,000 just a few years ago. The key to deciding whether or not to sell a domain name you own is to determine its worth to you if kept and, alternatively, how much a buyer is willing to pay. You may have heard ‘rags to riches’ type stories of cheap domain names resold for hundreds of thousands of dollars. During the good old days of the Internet boom this was possible. However, things have slowed down considerably since then and there it is very rare to hear of a domain name sold for more than $10,000. However, while big deal domain sales do occur less often in today’s domain market, selling domain names can still be very profitable. Short, catchy, top level domain names are selling for upwards of $5,000 on the domain aftermarket. Other longer, but still usable, names may be worth hundreds of dollars.Pricing is relative. Relative to your desire to sell, the type and timeliness of bidder inquiries (individual or corporate) and how well the sale price is negotiated. Don't try to fit your domain name into some 'proprietary pricing model'. Every domain name is applicable to a different targbad faith may be found in registrations intended to disrupt a competitor’s business. Finally, circumstances indicating the commercial use of a domain name which creates a likelihood of confusion between the domain name and the complainant’s mark are evidence of bad faith. The list is non-exhaustive.

    Cancellation:

    One of the remedies permitted under the UDRP, Nominet Policy, and the .eu Regulation, but rarely employed. The usual remedy is transfer. Cancellation is also known as revocation.

    ccTLD:

    This stands for country code top level domain. Examples of ccTLDs include .us, .uk and .de.

    Complainant:

    The person making a complaint via a domain name arbitration service about a domain name registration (analogous to a plaintiff or claimant in litigation).

    Complaint:

    The document setting out the complainant’s case. There are detailed rules about what must go into a complaint, and the length of complaints is strictly limited under some regimes. Typically, a complaint would include references to the provisions of the relevant policy document, a description of the factual circumstances of the case, arguments as to why the case should be found in the complaint’s favour, and references to previous decisions which support the arguments.

    Cybersquatting:

    The practice of improperly registering or acquiring domain names in which others have rights.

    Decision:

    The domain name dispute equivalent of a court judgment. There is no formal system of precedent in domain name arbitration. However, the arbitration bodies are loath to allow a diversity of interpretations of their rules, and in practice panelists will not usually depart from well-reasoned earlier decisions (or at least that they know about).

    Domain name holder:

    Another name for a registrant.

    EURid:

    The body administering the .eu domain name. The EURid dispute resolution service is provided by the Prague-based Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic.

    Expert:

    The Nominet term for panelists - the “judges” of the domain name dispute resolution system. Most experts are practising intellectual property lawyers.

    Federal Trademark Dilution Act:

    US legislation providing a powerful remedy for the owners of famous trade marks. The FTDA was enacted in 1996. It was the first statutory amendment of the US Lanham Act to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters. Direct-To-Consumer Advertising by Pharmaceuticals
    In 1997, the Food and Drug Administration relaxed its restrictions on direct-to-consumer marketing of pharmaceuticals. Prior to this ruling, drug manufacturers were prohibited from mentioning both the name of the drug and its indications in consumer-directed advertisements without also including a large amount of technical information about the drug, including all known side effects, contraindications, and dosage recommendations (Stevens, 1998).In addition to interfering with the appeal of the advertisements, such requirements rendered broadcast ads infeasible due to time constraints, and hindered ads in print media due to cost and space availability. These requirements were abolished in the 1997 FDA policy changes, and pharmaceutical companies were permitted to market drugs by name as treatments for specific conditions, with the minimal requirement that ads give mention to major risks identified in clinical trials (Melillo, 2001). As a result, manufacturer expenditures on direct-to-consumer advertising, which totaled $791 million in 1996, rose to $2.6 billion for the year 2000 (Mitchell, 2001). Television, radio, and print media became saturated with ads promoting treatments for conditions ranging from depression to high cholesterol.Names such as Zoloft, Claritin, and Lipitor, which were previously known mostly to health professionals, quickly became part of the national vocabulary. Consequently, spending on prescription drugs has increased significantly over the past several years as consumers are enticed to seek advertised medications (HealthBizNews.com, 2001). This new face of drug marketing has sparked a raging debate about the accompanying effects on the health of the American public: does direct to consumer marketing benefit es to previous decisions which support the arguments.

    Cybersquatting:

    The practice of improperly registering or acquiring domain names in which others have rights.

    Decision:

    The domain name dispute equivalent of a court judgment. There is no formal system of precedent in domain name arbitration. However, the arbitration bodies are loath to allow a diversity of interpretations of their rules, and in practice panelists will not usually depart from well-reasoned earlier decisions (or at least that they know about).

    Domain name holder:

    Another name for a registrant.

    EURid:

    The body administering the .eu domain name. The EURid dispute resolution service is provided by the Prague-based Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic.

    Expert:

    The Nominet term for panelists - the “judges” of the domain name dispute resolution system. Most experts are practising intellectual property lawyers.

    Federal Trademark Dilution Act:

    US legislation providing a powerful remedy for the owners of famous trade marks. The FTDA was enacted in 1996. It was the first statutory amendment of the US Lanham Act to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters. Making the Menu Drive Sales and Speed
    As we all wrestle with getting our employees to recommend and suggest items to customers, perhaps you should consider a different approach. Design the menu to sell for you and, in the process, speed up service times, especially if you have a drive-thru. After I went through another lengthy service experience due to indecisive customers ahead of me in line, it was apparent that until I can place my order online or at a self-service kiosk, something must be done by operators to make ordering easier for customers. So look up at the menu board.Many companies are heading in the right direction, but look at your board with a critical eye, the eye of an indecisive or new customer. Do they know what all these items are? Is it helping them make a decision or to try new items or combos? Observe customers during a peak time both inside the restaurant and in the drive-thru. Indecision creates delays and lower sales. A few thoughts:- Photo/Graphic-driven menu panels. Pictures sell, period. Want to move more of an item? Get a picture of it. This step is critical if you have a drive-thru to get speed and sales where you want them.- Simplify the pricing. Look at your product mix and then group your prices so there are far fewer numbers on the board for customers to look at. Make it easy to make a decision...a decision to spend more money. A good example of this is being able to make any sandwich (or main item) a combo for $2.- Use quarter-based, tax-included pricing. While pricing things to end in 9 seems like a sacred cow, not only will changing to this approach build sales (as you can subtly massage in a price increase), it will have a big impact on speed and make it easier for the customer to order. No more counting so mucct to address the challenges presented by the internet. Its main effect was to expand the protection available to famous marks by prohibiting dilution.

    FTDA:

    See the entry on the Federal Trademark Dilution Act.

    gTLD:

    This stands for generic top level domain. Examples of gTLDs include .com, .net and .org. Compare ccTLDs.

    ICANN:

    The Internet Corporation for Assigned Names and Numbers (ICANN) administers the domain name system. It has promulgated no less than 10 different policies relating to dispute resolution. The most important policy is the Uniform Domain Name Dispute Resolution Policy (the UDRP). The UDRP must be read in conjunction with the Rules for Uniform Domain Name Dispute Resolution Policy (the Rules). ICANN's other dispute resolution policies relate, for instance, to specific kinds of domain name with particular registration requirements (e.g. .pro or .biz), the .info sunrise period, and disputes with registrars over domain name transfers.

    IDNs:

    See the entry on Internationalised Domain Names.

    Internationalised Domain Names:

    A domain name potentially containing non-ASCII characters, for example a domain name consisting of Arabic or Hebrew characters.

    Legitimate Interests:

    To help defeat a complaint made under the URDP, a Respondent should argue that he or she has legitimate interests in the domain name in dispute. A non-exhaustive list of ways of demonstrating a legitimate interest is set out in the UDRP. First, pre-dispute use of (or preparations for the use of) the domain name or a name corresponding to the domain name “in connection with a bona fide offering of goods or services” may constitute a legitimate interest. Second, you or your business being commonly known by the domain name may constitute a legitimate interest. Third, a legitimate non-commercial or fair use of the domain name may constitute a legitimate interest, providing that use does not misleadingly divert consumers of the complainant or tarnish the trade mark at issue.

    NAF:

    The National Arbitration Forum is a major forum for the resolution of domain name disputes. NAF focuses upon North American domain name disputes. Arbitration proceedings using NAF are governed by the UDRP, the Rules and NAF's Supplemental Rules. NAF also provides non-UDRP dispute resolution services, for example for disputes about .us and .kids.us domain names.

    Mediation:

    Mediation is a form of alternative dispute resolution where the parties to a dispute try to agree a settlement to the dispute with the help of a professional facilitator. The Nominet Dispute Resolutions Service provides a free mediation service.

    Mutual jurisdiction:

    This concept is used in the UDRP and other policies to refer to the jurisdictions in which formal court proceedings should be conducted in the event that domain name arbitration proceedings do not produce a satisfactory outcome. Under the UDRP it means either the courts of the country in which the relevant registrar is based or the courts in the country which the registrant claims to be based in its WHOIS entry.

    Nominet:

    The Nominet dispute resolution service deals with disputes involving .uk domain names (including .net.uk, .ltd.uk, .plc.uk, .co.uk, .org.uk and .me.uk). Nominet does not use the UDRP; instead, disputes are determined under Nominet's own Policy and Procedure.

    Panel:

    One or three panelists usually constitute the panel.

    Panelists:

    The judges of the domain name dispute resolution system. Many are practising intellectual property lawyers; many NAF panelists are retired US judges.

    Party:

    Legalese meaning a person who is involved in legal proceedings as a litigant. In the context of domain name arbitration proceedings, that means involvement as either a complainant or a respondent.

    Passing off:

    The English-law tort of passing off has been inherited many other common law jurisdictions. It is sometimes referred to (with some carelessness) as "unregistered trade mark infringement". The registration and use of a domain name can constitute passing off.

    Policy:

    The UDRP and the Nominet Policy are the most important documents in UDRP and Nominet arbitrations respectively. The equivalent rules in .eu arbitrations are contained in the Regulation.

    Procedure:

    The Nominet Procedure contains the detailed rules governing the conduct of Nominet domain name arbitrations – for example, time limits for action.

    Provider:

    The company or organisation that administers a domain name dispute resolution service. Some systems of domain name dispute resolution, such as the UDRP system, have more than one provider; others, such as the .eu system, have only one provider.

    Registrar:

    A company or organisation that is accredited by a registry to register domain names.

    Registrant:

    The person that “owns” (i.e. has the contractual right to use) the domain name. The registrant of a domain name can be found using a WHOIS service.

    Registration agreement:

    The agreement entered into between a registrar and a registrant upon the registration or acquisition of a domain name. The registration agreement stipulates the manner of dispute resolution, and therefore underpins the whole domain name dispute resolution system.

    Registration authority:

    See Registry.

    Registry:

    The organisation administering the domain name extension in question. For example, Nominet it the .uk registry and EURid is the .eu registry. Sometimes called the registration authority.

    Regulation:

    In the context of .eu domains, this means Commission Regulation (EC) No 874/2004 of 28 April 2004 laying down public policy rules concerning the implementation and functions of the .eu top level domain and the principles governing registration.

    Reply:

    The document in Nominet proceedings containing the complainant’s arguments in response to the respondent’s arguments in the response. It should not in general contain new arguments unrelated to points raised in the response. There is no equivalent in the UDRP

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