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The Power of the Pen
Every leader, supervisor, coach, team member and parent has been told of the value of giving positive feedback. We’ve heard reasons why. We’ve heard we don’t do it enough. We’ve learned all of the basics about givin

e pages, each of 20 – 25 emails, that the recipient will quickly scan down. I don’t know about you, but I tend to check the subject lin

Somebody - Somewhere - Save Our Business!
You settle down to watch the movie. Aliens have landed – everybody panics and waits for the hero to arrive with a plan to save the planet. Until someone screams, “But he’s on annual leave this week!” We all hop

Assuming that you have a mailing list and an autoresponder then you are ready to compose your email. You can use a mass emailing to send the send the same message to everybody on the list. Very rarely will you send emails to individuals, unless it is for a specific reason such as a complaint or specific request for information that cannot be met by an auto response.

The main problem that any email has is to get opened. In fact, it takes some work just to get your email noticed, let alone opened. Yours might be one in four or five pages, each of 20 – 25 emails, that the recipient will quickly scan down. I don’t know about you, but I tend to check the subject lin

Commercial Office Space - Don't Waste Your Money
Commercial office space is unnecessary when you first start out in computer consulting. Unless you have a very compelling reason for renting commercial office space, save your money. You're much better plowing that m

d the send the same message to everybody on the list. Very rarely will you send emails to individuals, unless it is for a specific reason such as a complaint or specific request for information that cannot be met by an auto response.

What B-School Did Not Teach: Starting a Business with Two Babies at Home
Right after graduating from the MBA program at MIT Sloan School of Management, Wong could not wait to resume her pre-MBA high-flying career: managing director of one of the largest web solution companies in HK. She too

on such as a complaint or specific request for information that cannot be met by an auto response.

15 Principles for Complete Customer Service
I’m simply going to list these fifteen principles for complete customer service and let you draw your own conclusions regarding the following questions (these need to be answered in sequence):• Is this principle

has is to get opened. In fact, it takes some work just to get your email noticed, let alone opened. Yours might be one in four or five pages, each of 20 – 25 emails, that the recipient will quickly scan down. I don’t know about you, but I tend to check the subject lin

Affiliate Marketing - The Importance Of Setting Goals
Setting goals is one of the most important things you must do in your affiliate marketing business. If you do not have a plan on what are the things that you are going to do, you will not be very productive.So b

e pages, each of 20 – 25 emails, that the recipient will quickly scan down. I don’t know about you, but I tend to check the subject lines first, then scan each page again with a quick check of senders. If nothing catches my eye, I delete the lot, and then go to the next page.

You must have a catchy subject line, but one that compels the reader to open it. There are sites on the internet that give advice on writing subject lines, so check them out. Once you have read them, learned how to write a compelling subject line, and your email is opened, you now have the problem of getting it read. Your email must have a great title right at the top, or compelling content

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Whether planning your wedding, developing a new website or building your dream house by the sea you need to employ project management techniques to help you succeed. This article summarises 7 key project management best practices to help you achieve project success.

There were some important lessons to be learned regarding payment systems and business continuity in the aftermath of the events of 9/11. What were these and what you should be doing if you are in any way involved in the operations side of your organization’s payment system?

Affiliate marketing can be really sweet....it can also be bitter. You need some assistance to put the icing on the cake.

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