ite your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember1. Don't ask you boss questions you can answer yourself

Yes, it is comforting to ask your boss when you lack confidence or feel you need their approval. However, you’ve been employed because your boss believes you’re capable of getting on with the job in hand. Take a step back and look at the problem from another perspective, ask a colleague for help, be resourceful and check the internet or any other resources available.

2. Provide solutions, not problems

Spend at least 10 minutes thinking of possible solutions to a problem before going to your boss. It will impress your boss if you go to them with a difficult problem (not something easily solved)… but then pull the rabbit out of the hat and suggest ways to resolve it.

3. Never apologise

OK, we know, it is somewhat drastic but here is a right way to approach this. To start with an apology could get things off on the wrong foot and might show your weaknesses. Instead impress your boss with what you have learned rather than your mishaps: "Perhaps, looking back I would have… ", "If we were to do this again I would recommend…" and so on.

4. Keep it professional

There are times under stress when it’s easy to get emotional or uptight. E-mails can easily be misinterpreted - the tone, or perhaps what the sender was intending to say. Write your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember,

sk a colleague for help, be resourceful and check the internet or any other resources available.

2. Provide solutions, not problems

Spend at least 10 minutes thinking of possible solutions to a problem before going to your boss. It will impress your boss if you go to them with a difficult problem (not something easily solved)… but then pull the rabbit out of the hat and suggest ways to resolve it.

3. Never apologise

OK, we know, it is somewhat drastic but here is a right way to approach this. To start with an apology could get things off on the wrong foot and might show your weaknesses. Instead impress your boss with what you have learned rather than your mishaps: "Perhaps, looking back I would have… ", "If we were to do this again I would recommend…" and so on.

4. Keep it professional

There are times under stress when it’s easy to get emotional or uptight. E-mails can easily be misinterpreted - the tone, or perhaps what the sender was intending to say. Write your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember

ved)… but then pull the rabbit out of the hat and suggest ways to resolve it.

3. Never apologise

OK, we know, it is somewhat drastic but here is a right way to approach this. To start with an apology could get things off on the wrong foot and might show your weaknesses. Instead impress your boss with what you have learned rather than your mishaps: "Perhaps, looking back I would have… ", "If we were to do this again I would recommend…" and so on.

4. Keep it professional

There are times under stress when it’s easy to get emotional or uptight. E-mails can easily be misinterpreted - the tone, or perhaps what the sender was intending to say. Write your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember

rather than your mishaps: "Perhaps, looking back I would have… ", "If we were to do this again I would recommend…" and so on.

4. Keep it professional

There are times under stress when it’s easy to get emotional or uptight. E-mails can easily be misinterpreted - the tone, or perhaps what the sender was intending to say. Write your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember

ite your response but stop! Don’t send it straight away. Leave it for at least 30 minutes, even an hour and then re-read the original mail and your response. It’s a safe bet you’ll have calmed down and can then send a much more productive and considered response. You don’t want to run the risk of sounding like a spoilt brat! Remember, your professional diplomacy will score you points with your boss.

5. Go that extra mile

Don’t be a ‘job’s worth’. There are times when we have to act outside our line of duty for the sake of the team. Embrace any new challenges as a chance to add to your job skills and improved CV. This is something a boss will take note of and will bear it in mind when promotions are happening.